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Hi Customers,

AliExpress.com and Skrill (Moneybookers) have decided to terminate their partnership agreement regarding Skrill processing payments for AliExpress.com orders.
Both companies remain dedicated to serving their users and will finalize payments currently being processed as well as honor funds in the Skrill Digital Wallet.
For details on how to use the funds in your Skrill Digital Wallet, please see details on the Skrill FAQ page.
For alternative payment methods at AliExpress.com, please visit the AliExpress.com payment center.

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