Which step do you have the problem with?New user guide
- How do I pay for an order?
- How does AliExpress protect my payments?
- How do I cancel an order?
- How do I track my order?
- How do I make a refund request?
- Why did my payment fail?
- When will I receive my refund?
- I am not satisfied with the product received. What can I do?
- I can't track my order using the tracking number provided. What can I do?
- How to check my order status?
- How do I cancel my membership?
- Coupon rules