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Shipping & Handling
Ship to Worldwide.
Delivery time:
By Airmail Shipping: Generally, about 12-25 working days to USA, CA, AU, UK, Europe (Brazil,Italy need Around 25-56 Working days).
By Express Shipping: Generally, about 5-10 working days to USA, CA, AU, UK or Other Countries and Areas.
Item will be shipped out within Our Shown Working Days after FULL payment is received. It is noticed that don't included Saturday, Sunday and Public Holidays does. But Some times the date will be delayed due to a shortage times. However, we will inform you via the Email.
We will ship to You Confirmed's address ONLY. Please make sure your address in Escrow Service is matched with your shipping address before you pay. We will NOT be responsible for Any non-received items caused by invalid address registered on Escrow Service.
The Product's Photos, Functions & Specifications are for reference only. Please take the item you get as the standard.
Our Shipping Service included:
We will be use different shipping way to ship your item for you by your requested, But the Shipping Costs and Shipping times is different, So,Please careful to check and choose that shipping ways by your requests!
China Post or HongKong Post's Shipping Speed
Delivery Time | Destination |
Around 12 – 22 Working days | Australia,United Kingdom,United States,Canada |
Around 15 – 25 Working days | Europe, South America, Middle-East, Asia |
Around 28 – 56 Working days | Italy and Brazil (because of strict custom inspection) |
Warranties & Return Policies
We supply 15 months Manufacturer Warranty ( Excluding contrived damagement or misusage ).
In case of DOA(Dead on arrival), Please inform us within 2 days and return the items within 5 days after you received the items. (The date on Post Mark is for standard). If we received you returned the items in good appearance condition, and the product must be in its original condition, including the box, packaging, and all the accessories. you may have a replacement or refund as long as we cancel the order on Aliexpress, But Shipping cost is non-refundable, as you know shipping & handling was paid to Post office or Express company.
If the item was our quality questions and send back for repair, Then buyer need to pays the return shipping costs. We will be responsible for 2nd shipping costs & handling.
Feedback & DSR(Detailed Seller Ratings)
We appreciate your business, In order to provide you a better"5 Stars"service, please treat the transaction fairly. "4,5 Stars"Feedback is our life, first please contact us to get a better solution before you leave a neutral"3 Stars"or negative"1,2 Stars" feedbacks, it simply leaving negative or neutral feedbacks can't solve the problem.
If you are satisfied with our service, please appraise the details of the transaction Aliexpress with a Perfect"5 Stars"and leave us a positive evaluation feedbacks. Our system will automatically do the same for you.
We strive for FIVE STAR Service in our descriptions, communication, shipping speed & costs! We know you have many choices on Aliexpress, and are most appreciative that you have chosen to shop with us.
You can bid and purchase with confidence, as WE are not satisfied until YOU are satisfied with your purchase! If YOU are not satisfied, please let us know so we can make it right !
Working Schedule
Please don't hesitate to contact us with any queries or comments about our items or your problems timear Aliexpress Message.
We response emails within 24 hours, weekend 48 hours.
Please note that we are open Monday to Saturday, between 9:00 Am to 18:00 PM Beijing Time ,which means we can keep on-line at :
Our Working Schedule | ||
Bei Jing(CN) | Monday to Saturday | 09:00 AM - 18:00 PM |
New York(US) | Sunday to Friday | 20:00 PM - 05:00 AM |
London(UK) | Monday to Saturday | 01:00 AM - 10:00 AM |
Paris(FR) | Monday to Saturday | 02:00 AM - 11:00 AM |
Canberra(AU) | Monday to Saturday | 11:00 AM - 20:00 PM |
During holiday, please allow us to response you early next week, kindly not leaving negative/neutral feedback or make dispute/claim out of our working hours, thank you for your cooperation.
Please Contact me through my trademanager ID:timearhk if you have any questions.