We care about our valued buyers, if you have any question, please feel free to contact us Timely, our Customer Service staff will be very glad to help you. We`ll try our best to write back email to you as soon as possible, however, due to high volume of daily incoming emails and time zone difference, we may not be able to do that immediately.we will reply within 12 hours,We appreciate you for your understanding, we glad to do the best quality and service for you.
If you need other styles of watches, please send me your pictures, maybe you can get what you need. If the data are have some the wrong place, please forgive, my friends, but we can send pictures to your kind reference
All products will be checked carefully before sent out. We will use air bubbles to wrap the items carefully.(No retail packaging to reduce the shipping costs and paper & plastic waste)make sure they reach in top shape!
For delivery, All the products are shipped by Express Mail (EMS) with confirmation (Depending on availability).,After sending goods, we will express a single number in the background update
You can mix any items from our store together ! Welcome to do Wholesale and drop ship !we can combine ship cost for you !!
We do our best to serve our each customer the best that we can.
We will refund you for items returned within 7 days of you receiving them, for any reason. A full refund will be given if items are returned in their original condition.
Merchandise which is damaged or missing components is not refundable.
Buyers are responsible for return shipping with proper packaging.
On receiving items, we will refund you immediately.
We provide 1 month replacement and 12 months maintenance warranties. Items can be replaced during the first month or maintained for the first year.
Buyers are only responsible for the return shipping fees for warranty items.(In most cases, buyer will only have to return the problem components rather than the entire package.).
Before returning items, please make sure you get our (the seller’s) return address, and write “gift” on the delivery detail sheet. Please use regular postal service and send us the tracking number. As soon as we receive the items, we will repair or exchange them ASAP.