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1. We accept TT, Escrow .
2. Payment must be made within 3 days of order.
3. If you can't checkout immediately after auction close, please wait for few minutes and retry . Payments must be completed within 3 days.
1. We guarantee to ship out within 72 hours after payment confirmation (except Holiday).
2. Once the payment is received please allow 72 hours for dispatch of the order. The delivery to your country may take from 7 to 15 working days after order has been shipped. Some times items will be delayed due to unexpected reason. Please contact us if you don't receive your package exceeded 30 business days excludes weekends and holidays. Tracking number will not provide. We will not response for the tracking email in the first 10 days after payment completed. Please understand that most international delivery delays are postal delays that we are not aware until you let us know.
3. We support shipment by"HK Post Air Parcel" "EMS" , If you need help selecting a fast and reliable shipping company, please contact us direct and we will do our best to help.
4. EMS express shipping usually takes 3-7 working days dependent on the country delivered to, HK Post Air Parcel will take 7~15 working days . We are not responsible for any accidents, delays or other issue that are the responsibility of the shipping service.
5. In order to ensure you receive you order tax free upon import, we will declare it as 'GIFT' with lower value. This lower price does not reflect the total price you paid or the market value of the product and may not apply to countries with different tariff rules. Any import charges or fees are the buyer's responsibility.
6. Delivery time is approx. 7 to 15 business days (excluded Saturday & Sunday, Public Holiday) to most US/UK/AU destinations .
7. Please contact us if you don't receive it over above 4 weeks, we will solve this problem in very short time.
8. For item's safety, insurance is highly recommended.
9. All our items will be shipped to buyer's Wholesales Alibaba address , please confirms your address on Alibaba before you bid. Please make sure the shipping address is correct. We are not responsible for any wrong or undeliverable addresses.
1. If you love our items please leave us good feedback. Your action will help us offer our milk and bread. We will do the same for you .
2. Please contact us before leaving any negative of neutral feedback. We will work with you to solve any problems.
1. We provide 1 year warranty. If the item is defective, please notify us within 3 days of delivery.
2. All items must be returned in their original condition, in order to qualify for refund or exchange of goods.
3. But shipping fee and insurance is not refundable.
4. Items returned after 7 days of delivery are only eligible for repair.
5. The buyer is responsible for all shipping costs incurred.
1. All emails will be answered within 24 hours.
2. If you do not receive our reply, please kindly re-send your email and we will reply you as soon as possible . If you email us and dont hear reply, please email again through the Alibaba system as sometimes our mail servers have errors.
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