Smarter Shopping, Better Living!
If any item is defective upon receipt, please contact us for the return address, return is accepted within 14 days after the buyer receiving the item. Returned item has to be in its original condition. Buyer is responsible for return shipping costs. After receiving the return we will make a replacement depends on our available stock, if not available, a refund will be issued
We ship to the worldwide.
Please confirm your Ali address matches the address you live in now.
We usually provide 3 shipping methods for you.
1. China air mail (about 15-30working days) (If you want more fast shipping,please don't choose china post)
2. EMS (about 5-7 working days)
3. DHL/UPS (about 2-3 working days)
Please don't worry. We ship to Italy and Russian Federation,but it maybe takes more time than other countries.So Please be patient to wait!
Dear buyers, we appreciate your business, if you are satisfied with our service, please leave us a positive feedback and rate the details of the transaction (Detailed Seller Ratings) with a "PERFECT 5 STARS". [When you rate the shipping time part please take international transit into consideration.] Your recognition will make us more confident to develop business and serve you better.
Our goal is to make sure you are a happy buyer and pleasant shopping with us. Please email us before leaving any 1 or 2 ratings, negative feedback or open any dispute. We understand the concerns and frustrations you might have, and will do our endeavor to resolve the issues. Please give us the opportunity to resolve any problem.
We care about our valued buyers, if you have any questions, our Customer Service staffs will be very glad to help you. We try our best to reply to your emails as soon as possible, however, due to high volume of daily incoming emails and time zone difference, we may not be able to reply your emails immediately. Please allow 24 business hours for us to response