Smarter Shopping, Better Living!
We specializing wholesale in Beads, findings and crafts. We sell Tibetan Silver Beads and Charms, Fits Charms (European) Style Beads, Lampwork Glass Beads, Gemstone Beads and Pendants, Cloisonne Beads and Decoration, Pearl Beads, Shell Beads, Wooden Beads and Seed Beads.
We ship retail order within 2 business days after receipt of the payment
All the wholesale items need about 7-10 working days to produce and package.
Each item is packed carefully to make sure it gets to you in excellent condition.
UPS/DHL/EMS/China Post Air Mail, etc.
Air Mail shipping time is about 15-40 working days(not days)
UPS/DHL/EMS shipping time is about 5-15 working days(not days)
Please contact us if you do not receive your order after 20 days and we will try to help you to resolve it.
We take great pride in the quality and reliability of our products. That’s why we offer a 30-day 100% satisfaction guarantee on all items. If you are unhappy with your purchase for any reason, return it for a refund, an exchange, or credit of the full product cost within 30 days of the date of purchase. We promise to do everything we can to make things right.
Full Refund - Return any item for a full refund – a money-back guarantee.
Unconditional Replacement - If for any reason you have received any product that is incorrect or defective, you must contact us immediately so we can send you a replacement. We gladly pay for the re-shipping cost of replacement merchandise.
100% Exchange - if you prefer to exchange your item for another product, please feel free to contact us to arrange for the exchange.
We stand behind all of the services we offer with the 100% satisfaction guarantee. We are happy to give you a cheerful, no restocking fee, no advance notice, no questions asked, no if’s and but’s, 100% refunds.
Please note: All returns must be accompanied by a copy of the original invoice. All returned merchandise must be sent back in its original container/bag, in apletely unaltered state.
When returning items for exchange in the same category of products, you will receive the same quantity discount as your original order. All other items will be calculated as a new order.