You can check remote area in this DHL official site.
Customs tax & duty
Buyer should be responsible for any tax & duty when items imported to his country. In order to help buyers lower this cost, we will declare the parcel as ''Gift Ebook'' or''Gift Digital Photo Frame''.
Mexico & Brazil buyers please leave your RFC or CPF or GST tax ID to order notes.
About After-sales service
we accept 30 days return for any faulty products.
1) the tablet is with 12 months warranty,we'll repair it for free within warranty period,we are not responsible for shipping cost(sending and resending).man-made fault and damage do not included in warranty.
We offer 1 month refund and replace same model,as long as the product and packaging box is new as we sent it to you.if you ask the refund,we'll refund the full cost of product,handling fee and shipping cost can not be returned.
2) Please do not detach the tablet without asking us,the warranty will be invalid if you detach the device arbitrarily.
Thanks to our long-time supporting customers, we are now one of the biggest powersellers on Aliexpress and we hope to continue to have very good business relationship with our regular clients and new clients, we hereby write some points to share with you:
We Do Drop Shipping!
About shipping time and shipping way
1.Customers from Russia, Brazil,Turkey,Ukraine, Beluras etc. please choose China post airmail ONLY which normally takes about 10-60 days to arrive, And we will declare the package as gift and value under 30$. If there is any customs duty, the buyer should pay for that.
Customers from Italy, Spain, UK, Netherlands, Germany, France, Austria, Denmark, Norway, Swiss, Switzerland, Finland, Belgium, Bulgaria, Australia, ,New Zealand, USA, Canada, South America and Middle America, we suggest you to choose DHL as shipping method because DHL is the fast and good way to these countries which normaly 3-4 days to arrive. And we will declare the item as ebook reader or samples and low value like 30$ to minimize the customs tax if there is any.
And once again, we don't pay any customs duty, our price doesn't include customs duty either.
About Dispute
Please contact our sales person first to solve the problem before you open dispute as dispute can hold your money and our money for really long time but we can solve the problem in short time for you.
