? Item Processing Time - The processing time for a specific order varies with the product type and stock status. Mostly, processing time can be 1 to 3 working days. Customized order is about 7 to 15 days.
? Taxes and Duties
Taxes and duties are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
? Payment Terms
? We accept - Moneybookers, Visa, MasterCard and . You can also pay with select debit cards including Maestro, Solo, Carte Bleue, PostePay, CartaSi, 4B and Euro6000. Please contact us if you have questions.
? For security reasons, we will only ship orders to the delivery address you confirmed with Escrow.
? Exchange & Return
? We offer a no questions asked 7 day return policy on all goods, EXCEPT for customized ones. If you wish to return an item please email us. Once we receive the item in its ORIGINAL state (w/o washing, wearing, peculiar smell like perfume/smoke, etc., in original lable/tag) a refund will be given, this excludes postage costs from and to us.
? If you receive an item and it has been damaged or it has quality issue, where possible please sign as damaged and then notify us within 48 hours. If we do not hear from you within this time we cannot take responsibility for this. We may ask you to provide proof that the item is damaged and on some occasions ask that the item is returned to us. All items are guaranteed for a period of 7 days, this does not include damage or general wear.
We are dedicated to offer you top quality items with best services, it will be greatly appreciated if you leave your positive feedback. If you were not totally satisfied, please give us a chance to resolve the problem before you leave negative feedback or open a disput. We will try our best to solve the problem and leave you a happy shopping mood here.