--Yes, we do accept drop shipping, and we won't leave our company information on the parcel.
Do you have a special price and service for wholesale?
--Yes, we have a best competitive price for LOTS to support our wholesale customers.We do supply OEM service for the wholesale; we can make your brand/logo on the tablet PC, laptops, etc. Welcome to contact us for more OEM details.
How long does it take for my order to be shipped?
--Generally, most of our products are in stock, your order will be shipped within 24-48hours business hours after your payment verified by aliexpress. But in case of any hot products are temporary out of stock, we?ll contact you soon to ask an extension or any of your suggestion.Please Make Sure to leave the correct shipping address and available phone number for your order. It?s very important for delivery. If the delivery failed for your wrong address or Wrong number, all the cost incurred is undertaken by you.
How do I confirm the delivery?
--It's a easy step to confirm the order, You just need to sign in "My alibaba", Click transactions" and select "Unconfirmed Delivery" to view your Order, and then find the order which you bought from us, click? View Details" and "confirm Delivey".It?ll be done.
How do I give a feedback?
--You just need to sign in "My Alibaba", Click"Transactions" to find Feedback, and then Manage Feedback, find your order which in "order awaiting My Feedback?. Your positive feedback and 5 stars rating will be highly appreciated. And we'll also give you the same after you did. Please do not leave any rating feedback without contact us, if you have problem for the order, we?ll solve all the problems for you with good business manner, but the negative feedback can do nothing.
How about the warranty?
--We offer 12 months warranty. All products are gone through strict test by our experienced QC before shippment, but there may be some unpredictable problems. We?ll repair the products for free cost of labor within warranty period. Cost of part replaced is on and damage do not included in our warranty.We offer 7 days refund/replacement, we refund the cost of products soon after we receive the Returned one as new as we sent it to you.Well, the shipping charge and handing fees can not be refunded. All the freight charge(sending resending) is incurred forRepair/Replacement/Refund is on you.Please do not dismantle the product without our agreement, the warranty will be invalid Immediately if you dismantle the device arbitrarily.
How about the after sale service?
--Customer?s satisfaction is always our No.1 priority. If you have any question or doubt about our product or polict, welcome to contact us byemail or phone. We'll respond you within 24 hours.