Euro:40 = US:7.0 = UK:6
Euro:41 = US:8.0 = UK:7
Euro:42 = US:8.5 = UK:7.5
Euro:43 = US:9.5 = UK:8.5
Euro:44 = US:10 = UK:9
Euro:45 = US:11 = UK:10
Euro:46 = US:12 = UK:11
1. Order will be delivered within 1 working days, and some shoes that need to customize will be delivered within 7 working days.
2. Once order has been delivered, the tracking number will send to you by E-mail, then you can have a check.
3. We provide shipping methods: China air post, EMS, DHL, UPS, TNT and so on. Please reference Shiping Cost about detail fees.
3.1 In general, it takes about 15-30 working days by China air post,however some area only need about 12-25 days, such as USA, Australia, Canada and England.
3.2 It takes about 5-8 working days by EMS.
3.3 It takes about 3-7 working days by DHL, UPS, and TNT.
4. You can choose EMS(some products need to pay for shipping fee), DHL, UPS and so on, if you want to receive the products sooner, it needs some fee. (If there is any problem, we will inform you.)
5. We will try to avoid any country of import duties and other charges.
We're sure you will like it, but if not, you can contact us within seven days of delivery. Simply contact us with a brief explanation, and we'll help you to solve it together.
1.All returned items must be in brand-new condition, unused and with original tags and packaging.
2.If you aren’t satisfied with your purchase, you may be eligible for a return or exchange depending on your situation and the type of item you purchased. We reserve the right to charge a handling fee on all items returned for non-quality issues.
3.For products that don’t fall within the Product-Specific policies. You may return your item by contacting Customer Service and requesting a return within 7 days of receiving your order.
4.If we shipped you an incorrect item, please keep the product and contact with us in shorter time, we will help you to solve it together.
5.If you want to return them(it's not our fault), you need to pay shipping and return fees. And if the product were received beyond 7 days, we will not to deal with it.
6.Get the replacement or Refund.
We will arrange for resend or refund upon receiving your return package asap.
Notes: please offer tracking number for return shipment. we won’t take any responsibility for any missing return shipment.
Please do not hesitate to contact our customer service if you need any further assistance.
Thank you so much for the trust and aupport!
As a professional wholesaler, an e-commerce website, and to provide quality products all over the world, we have been committed to provide consumers with quality products from three aspects: high quality, cost-effective and service standards continuously improve, we pay more attention on this. So, if our products and services, make you feel satisfied or surprise, we hope you give us a confirm praise and the 5 -star rating, and shared with other users in a timely manner, if you feel that you are not satisfied, we Welcome timely feedback or a complaint, we will respond the first time, until make you satisfied.
All praise and valuable product reviews, we will send the free gifts in next order.
Please give us a chance to serve you!