Q and A
1.Q:When will you send my items?
A:We will send all your items together within 48 hours after receiving the payment via China Post Air Mail.
2.Q:When will receive my items?
A:For China Post Air Mail(with tracking NO.),it normally takes within 15-25 business days to arrive.You can track anytim. Various countries various delivery time,due to local dispatch or other reasons . It might goes more than 25 days,if you cannot get within 25 days since we shipped out, please email us.
3.Q:Can you send as "gift" and declare lower value?
A:Yes,we will send as "gift" and we cant bear any customs duty or tax.
4.Q:Can you ship to our country?
A:Yes,we ship to worldwide.
5.Q:Where is my item?
A:You can track it according to the tracking NO.,sometimes the Post Office cant update so promptly,please be patient and please leave us your order NO.,we will do everything we can to help.
There are many payment methods available.To protect your interests, your payment will be temporarily held by, and will not be released until you receive your order and are satisfied with it.
If you want to exchange the items received, you must contact us within 2 days of the receipt of your order. And you should pay the additional shipping fees incurred and the items returned should be kept in their original status.
Service and Feedback
Since your feedback is very important to our business's development, we sincerely invite you to leave positive feedback for us if you are satisfied with our product and service. It'll just take you 1 minute. Thank you!
Beacause your satisfacition is our goal.Please dont leave any negative or netural feedback on aliexpress.
We believe our communication will slove the problem for you.and it wont let you down.You know any negative or netural or dispute will hurt bothsides,and wont let the problem really be sloved.
Please feel free to contact us at Due to the difference of time zone between China and your location, sometimes the reply to your message will be delayed with 6-10 hours.We respond to messages Monday-Friday during regular business hours, and most messages are replied within 1-2 business days. Please be patient! Thank you!