When you place an order, please choose a shipping method and pay for the order including the shipping fee. We will send the items within 3-4 business days once your payment is completed.
We do not guarantee delivery time on all international shipments due to differences in customs clearing times in individual countries, which may affect how quickly your product is inspected. Please note that buyers are responsible for all additional customs fees, brokerage fees, duties, and taxes for importation into your country. These additional fees may be collected at time of delivery. We will not refund shipping charges for refused shipments.The shipping cost does not include any import taxes, and buyers are responsible for customs duties.
We do our best to serve our customers the best that we can.In the unlikely event that you are not satisfied with your purchase, we are happy to offer all our customers refunds (excluding original postage paid) or exchanges for items returned within 7 days of receipt. However, the buyer should make sure that the items returned are in their original conditions and unused. If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss, and we will not give the buyer a full refund. The buyer should try to file a claim with the logistic company to recover the cost of damage or loss.The buyer will be responsible for the shipping fees to return the items. Returns and refunds are usually processed within 24 to 48 hrs of receipt of goods.
IMPORTANT: Please contact our customer staff before you are return an item, please marke the package as `RETURNED GOODS`or Gift . and declare about 15-20 usd value for the parcel.
We offer the 1-month free replacement. Buyers may request for a replacement within 15 days from your receipt of the product. The buyer should return the product in the original conditions to us and should bear the shipping costs for return.
We also provide 12-month free maintenance. The buyer should return the product in the original conditions to us and should bear the shipping costs for return. If any part is required to be replaced, the buyer should also pay for the costs of the parts to be replaced.
Before returning the items, please confirm the return address and the logistics method with us. After you give the items to the logistic company, please send us the tracking number. As soon as we receive the items, we will repair or exchange them ASAP.
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