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Free Shipping Ball Gown Sweetheart Full Length Quinceanera Dresses Gowns Blue With Jacket
1. leave message in following condition: want custom made size and color; tell us the exact date you need the dress; have other demands in dress details
2. if you want color same as picture, please also leave message to tell.
3. the dress need a petticoat to support skirt, so the dress will be fluffy as picture, the price online is not including the petticoat, if you need one, please let us know ang pay it.
How to measure
Measuring accurately is necessary to guarantee the fit of you selection. If your size is way off standard size, please refer to bellow information and send me your exact measurements. Please follow the measurement instructions, and measure yourself carefully.
1). Full Bust =
2). Waist =
3). Hips =
4). Arm Length=
5). Bust Points =
6). Shoulder to Shoulder =
7). Arm Girth =
8). Around Shoulder =
9). Length shoulder (nape) to bust =
10). Front Length Shoulder to Waist =
11). Outer Leg = (from waist to floor without your shoes on)
12). Hollow to Hem= (from shoulder to floor without shoes)
13). Height = (from the top of head to floor without shoes)
14). Heel Height=
Pleasue tell us the color name you want, if there is not the color you want in our color chart, please show us your color before order. Since computer screens have chromatic aberration, especially between CRT screen and LCD screen, we can not guarantee that the color of our dress will be exactly same with the photographs you saw.
When you place an order, please choose a shipping method and pay for the order including the shipping fee. We will send the items within X days once your payment is completed.
We do not guarantee delivery time on all international shipments due to differences in customs clearing times in individual countries, which may affect how quickly your product is inspected. Please note that buyers are responsible for all additional customs fees, brokerage fees, duties, and taxes for importation into your country. These additional fees may be collected at time of delivery. We will not refund shipping charges for refused shipments.
The shipping cost does not include any import taxes, and buyers are responsible for customs duties.
DHL: to North America, Europe, Asia and Australia, shipping only take 3-5working days, to other countries, it will take about 5-7working days.
TNT: to North America, Europe, Asia and Australia, shipping only take 5-7working days, to other countries, it will take about 7-10working days.
EMS: to North America, Europe, Asia and Australia, shipping only take 5-7working days, to other countries, it will take about 7-10working days
FEDEX: to North America, Europe, Asia and Australia, shipping only take 5-7working days, to other countries, it will take about 7-10working days
UPS: to North America, Europe, Asia and Australia, shipping only take 3-5working days, not ship to other counties.
others: we will also use other express depend on different countires and safety, shipping time, but we will inform you the tracking number after post.
Returning For Replacement or Refund
Your satisfaction is of utmost importance to us. Upon the arrival of your package, we encourage you to check and make sure that the dress has been made to your order specifications. Try on your dress as soon as possible without removing the tags, altering, or washing the dress.
If you are returning or exchanging dresses or accessories, please make sure they are in their original condition - unworn, unwashed, unaltered, undamaged, clean, free of lint and hair and with tags intact and attached.
|Defective, Damaged or Misshipped Items|
|You are eligible for a refund of the full purchase price plus shipping costs for defective, damaged or mis-shipped items. If you believe your items were damaged during delivery, you must first obtain "Proof of Damage" documentation from your delivery carrier.|
|Sizing or Fitting Issues|
|As all of our dresses are hand-sewn and custom tailored, the finished gown may vary by approximately one (1) inch in either direction of the specified measurements. To ensure that your dress will still fit you perfectly, our tailors have created all our dresses with additional fabric in the seams to allow minor size modifications to be made easily.|
|Dress is not the size you ordered|
|Should your dress size differ from the specifications of your order by more than one inch, we encourage you to find a local tailor to make adjustments, and we will gladly reimburse you for up to 100% of the product price in tailoring costs. If you choose this option, please remember to request a receipt from your tailor as a copy of it must be provided when requesting reimbursement.|
|Dress is the size you ordered but does not fit|
Dresses that do not fit properly but fit the specifications you ordered cannot be returned or exchanged.
As our dresses are made with additional fabric in the seams, you can make minor adjustments at a local tailor, at your own cost.
Please note: if your order specifications differ too greatly from the final sizing request, resizing may not be possible.
|The settings of your computer screen may alter the color of the pictures shown on color chart of my shop. Slight color mismatches between the color of your dress and the color shown on screen may not mean that the dress is defective or misshipped. However, if you are confident that you have received the item in a wrong color, please contact Customer Service to see if a return or refund is possible.|
1) Submit a return request to seller within 15 days of your order’s shipment*. Include an explanation and photographs documenting the reason for the return. Returns will not be accepted without prior approval from my shop.
2) Once our sellers has approved your request, please send the item and the completed Product Return Form back to us as soon as possible.
3) Once received at our facility, your return will be processed in 3 to 5 business days. Once your return is confirmed and inspected, please allow up to two billing cycles for it to be credited to your account. Items returned in unacceptable condition we will not be processed as refunds and will be shipped back to you.
Your satisfaction and positive feedback is very important to us. Please leave positive feedback and 5 stars if you are satisfied with our items and services.
If you have any problems with our items or services, please feel free to contact us first before you leave negative feedback. We will do our best to solve any problems and provide you with the best customer services.
Maintenance instruction for wedding dress
1. Iron before wearing. Hang the dress on hanger, slightly press with steam iron to soft and stretch the fabric.
2. Carefully out on or take off to avoid breakage.
3. Put a towel under and scrub the dirt with white vinegor or detergent, if the dress is split by wine or champagne, dry with paper towel to avoid any dirt.
4. Big garment bag or specific packet is required to store the dress. Sterillize with ultraviolet rays and ozone after use.
Washing: Professionally clean before storing.
1. Do not wash the dress in a laundry, but wash it in the one especially for wedding dresses.
2. Toothbrush with detergent is necessary for partial dirt. Soft hand wash fo wide area of dirt.
3. Laundry: Wash as soon as possible after use. Immerse by soft detergent. Machine wash is forbidden.
Note: Neutral detergent only. Downy after wash keeps dress soft.
4. Dry-clear is required for silk, acetate fiber, rayon and wool. Skilled laundry is necesssary. Carefully check after clean.
1. Turn inside out when drying.
2. Spread the wedding dress instead of handing
3. Insolation and hang out are forbidden
1. Put one hand into the dress to hold the waist and turn it over.
2. Spread the dress on the floor. Fold the two sides of the dress into the middle like a rectangle
3. Fold the dress from the train to waist, and then put it into a bag.
4. Spread the wedding dress instead of handing
Enclosed: Way of folding the farthingale
1. Hold ends of the diameter of farthingale and twist it into 8shapes, then draw it in a circle.
2. Fold the farthingale one time for fastness.
3. Fold the yarn to the middle