Mix Order instruction
1. All of the items in our store are available for mixing when you order. Pls inform us about it when you pay, we`ll recheck the shipping charge.
2. Pls check with us about the details before you placing an order, so that to avoid mistake. Many thanks.
1. Items will be sent via China post air free shipping within 2-7 business days after receiving a verified payment.
2. Before ordering please contact us to confirm your preferred shipment method. Normally, it
takes 10-30 business days for arrival by Air Mail, and takes 4-10 business days by Express.
3. We will ship all orders as gift and declare to minimize buyers import tax.
4. We are not responsible for any wrong or undeliverable address.
5. Please verify with your customs before purchase.
6. If EMS or DHL ’t delivery to your country, please choose the other shipping method.
Refund, Return & Exchange Policy :
1. All the items have 30 days satisfaction guarantee.
2. Defective situation must be reported to seller with 3-5days attached with the picture of the defective package.
3. Please return it with your own cost within 2 weeks from the time the merchandise is received.
4. Only the item’s listing price is refundable, shipping handing and required insurance fees are not refundable.
5. Buyer is responsible for shipping cost incurred shipping items back.
1. Please confirm the receipt of the products after you got them.
2. After your payment confirmed, we will give you positive feedback soon.
3. If you are satisfied with our products and service, please kindly give us the positive feedback.
4. If you have any problem or question regarding your transaction please contact us before leaving
any type of feedback and give us opportunity to reasonably rectify in a reasonable amount of time,
whatever your concern may be. Negative feedback dose not solve anything. We are always willing
to work things out. If we do not know about it, we not fix it.
Nice cooperation with you & thanks for visiting our store.
Warranty and Guarantee:
1. If the item is defective, please notify us within 3 days of delivery.
2. All items must be returned in their original condition, in order to qualify for a refund or exchange of goods.
3. The buyer is responsible for all shipping costs incurred.
1. We are not responsible for any custom duty or import tax.
2. We will leave Positive Feedback after you received item. Please contact us if you are not satisfied.
3. If for any reason you are not satisfied with your purchase, please contact us, all message will be answered in 1 business day. If you do not receive our reply, please kindly re-send your message and we will reply to you ASAP.
Thank you for contacting XXMZH. We will respond to your inquiry within 24hrs during business hours 9:00am to 6:00pm (Beijing Time) Monday to Saturday.