- We only ship the item to the specific and confirmed address provided by customer in orders. Before you pay, please make sure your address in order matches the address you would like us to ship.
- We can ship items to Worldwide for every customer. And we will provide the tracking number to you after post. We will afford the insurance for all the orders. Therefore, our price will be a little higher as we will decrease the risk of posting lost.
- All items will be posted in 5 business days via Hong Kong/China Post Air Mail due to we need some more days for delivery over to Hong Kong/Shen Zhen. Hope your understanding.
- In normal, it should take 10-30 business days for delivery. We will try our best to provide you the most reliable and affordable way of shipping service. But it is international delivery which is highly depended on the courier company and local customs/duties. The item can not be controlled in the delivery way after shipping out. Hope you can wait for your items with more patience. If you do not receive your item on time, please contact us immediately for further assistance. Thank you for your understanding.
- All our items will be Checked carefully and packed safely by us then delivery to HONG KONG. We will not accept return back policy for any reasons.
- As we promise, if there is any damage or destroys when you receive the item, we will do resend a new one or refund as you like. But before that, we need you to cooperate with us to take photos when you receive it then provide us the evidence. Hope you can understand it.
- Please contact us if you do not satisfy as leaving any negative or Neutral feedback. We can further assist you if we have a change for communicating. Hope your understanding.
- We understand the concerns and frustrations you might have for the item you bought, but we will try our best to resolve all the issues.
- We pay attention to our valued customers, and will always try our best to satisfy you. So if you have any problems, please don't hesitate to contact us by e-mail or MSN immediately.