We accept credit card payment through AliExpress payment system. Payment must be made within 3 days of auction end or item will be relisted and non-paying buyer dispute will be filed.
Our postage rates include the expenses of shipping, handling fees and high-quality packaging, which are charged based on weight and size of the goods, delivery destination and shipping method. We are not responsible for wrong or undeliverable address. For the benefit of you, please make sure that your written shipping address on AliExpress is correct and deliverable.
Items will be shipped out within 4 business days after receiving cleared payment. (Note: business days are Monday through Friday. Saturday, Sunday and national holidays are excluded). If the items you ordered are out of stock, we will contact you by email or telephone.
It is very easy for you to check the status of your order and locate the package during transit, as an email with a tracking number will be sent to your email address after your order has been shipped out. Use the Tracking Number to track delivery at any stage on the shipping company's website.
Product prices displayed on AliExpress do not include import duties, taxes and/or other customs related charges. Buyers bear all responsibilities for any extra charges incurred (if any). Please tell us how much you would like to write for declared value.
If a damaged item is received due to reason of shipping process, weather, custom inspection etc, buyer should contact us and provide evidence of damage (a note from the carrier stating the damage and digital photos) within 3 days after receiving the item. Please check the item carefully before you sign your name, be sure to reject the item if damages is obviously to the package.
Any customer who purchases a product from us is entitled to free technical support for as long as they own the product. You can always contact us if you need help.
Your satisfaction is important to us and please leave a positive feedback. Any questions, please contact us: Jason@ehong-it.com