About Shipping
We only free shipping by China Air Post, if you need fast shipping by EMS, DHL or FEDEX, you should pay the shipping fee. Plz contact with us if you have any problem. Thanks for your attention, have a nice day!
1. What does ‘Free Shipping’ mean?
'Free shipping' means buyers do not need to pay the shipping cost, but should be responsible for any Customs duty or fee if caused.
'Free shipping' to selected countries, check the drop-down list.
2. What are the differences between China Post and EMS (DHL)?
China Post is only for packages less than 2KG. The main advantage is low cost on shipping, but it takes much longer time, about 12 ~ 20 days to USA, EUROPEA, ASIA, about 20 ~ 30 days to CANADA, SOUTH AMERICA, etc.
EMS (DHL) is better for large packages. It takes about 4 ~10 days to most countries.
About Payment
1. What should buyers do when order?
Check the items carefully. If you have questions about shipping or quality we set on the page, please contact us directly.
Let us know the colors, designs, sizes, etc that you want.
Check your name/address/post code/phone number.
To avoid or minimize your costs&troubles, pls suggest the value of goods for Customs Clearance if needs.
2. What we will do after you order?
Prepare & dispatch in 1~2 days after the payment.
Inform the tracking numbers.
Email or call buyers if something happens on products or delivery (no one at home when delivery, items are out of stock, etc).
Return & Refund Policy
1. How to return & get refund?
Contact us within 48h after you receive the package.
Take pictures of the defective item.
2. What conditions are excluded in the policies?
Damages or delay caused by weather conditions
Items have been used for a while.
Our principles of doing business:
1) Honest, best customers service and good quality
2) Good and competitive price
3) Trustworthy business
4) Fast and Safe transportation
5) 100% Satisfaction Guarantee
6) Your Satisfaction, Our Pursuit
