- Please check with your country customs office to determine what these additional costs will be prior to buying. We will declare the custom invoice with lower value, we lower money is just for helping you to save money.
- Please indicate your personal requirement, such as colors, packages, value of declaration etc. at Aliexpress's message when you pay to us. At the same time leave your email address to us for urgent contact.
- As a buyer, it is your duty to pay the tax when you make a order from abroad. Our price does not include taxes, VAT, or other hidden charges. These charges are the buyer responsibility.
- Worldwide (except Nigeria )
- Item will be shipped within 24 hours as soon as you're Payment Verified. Some times the date will be delayed due to a shortage. However, we will inform you via the Email.
- Delivery time:
1) By HK/china post air parcel : Generally, about 15-25 days (Free Shipping)
By Express: Generally, about 5-10 working days
2) most of the countries within 10 to 20 business days. except West europe ,Africa .(15-30days)
3) if you haven't received the item on the Delivery Time , Please contact us by email or Aliexpree message. if you have any questions or enquiries ,normally, your mail will be replied within 24 Hours. If you still haven't got the reply after 24 hours, please check the spam of your email box. We will try our best to give you the best solution by communication.
4) The following is the approximate shipping time to different regions
Country | Delivery Time |
Working Days (not including holiday) | 5-7 | 8-11 | 12-14 | 15-19 | 20-22 | Tra.No |
Working Days + Saturday + Sunday | 5-9 | 10-15 | 16-20 | 21-25 | 26-30 | |
United States | Rate (item arrived) | 5 .1% | 50.1% | 29.6% | 10.5% | 4.7% | Yes |
United Kingdom | Rate (item arrived) | 9.9% | 63.2% | 19.1% | 3.4% | 4.4% | Yes |
Australia | Rate (item arrived) | 21.4% | 50.0% | 14.3% | 7.2% | 7.1% | Yes |
France | Rate (item arrived) | 10.5% | 28.6% | 43.8% | 10.1% | 7.0% | Yes |
Germany | Rate (item arrived) | 11.1% | 22.2% | 30.3% | 20.9% | 15.5% | Yes |
Canada | Rate (item arrived) | 0.0% | 47.1% | 31.4% | 17.6% | 3.9% | Yes |
Spain | Rate (item arrived) | 3.5% | 25.0% | 47.9% | 12.9% | 10.7% | Yes |
5). We ship to Alixpress's address ONLY. Please make sure your address in Alixpress is matched with your shipping address before you pay.
Feedback
Don't leave Negative feedback without asking us for help. Please contact us first if you have any problem. We will give you a best solution. Thank you in advance for your cooperation.
- Please leave feedback for us after you received the item, for informing us that you have received the item.
- Our system automatically returns feedback once it is left for us
- In order to provide you a better service, please treat the transaction fairly. Feedback is our life, before you leave a neutral or negative feedback, please do contact us to get a better solution. (It is impossible to drawback the evaluation in new Aliexpress policy), because, we also consider a NEUTRAL feedback as a NEGATIVE feedback .
Return
- Refund or replacement request is available only the requests within 1 week after item received & returning the item as the same condition as received.
- Please contact us to request a return authorization. Your name, auction number, and reason for return should be included in the email. All items returned must contain all original packaging materials.
- Please repack the item carefully. Items returned will be tested and a new replacement will be shipped to the buyer immediately when found defective. In the event that a suitable replacement is not available then a refund will be issued. Shipping, handling and insurance fees are non refundable.
- If the item is found non-defective, the item will be sent back to the buyer at buyer's expense. Items returned without RMA number will be refused and returned to the sender. Buyer is responsible for All Return Postage and Shipping Charges. Buyer is responsible for additional shipping costs for items that are returned refused and/or undeliverable. We do not accept any returns without an authorization number on the box or label it is being returned in.
About US
- We sell all brand new items directly from factory in China. We provide all new it with competitive price.
- We are care about our customer. We guarantee 100% customer satisfaction. If your item is not as described or faulty when you receive it we will replace it for you with no additional charge.
- We guarantee that our products are brand new, official and first-class quality.
- Please contact us with any comments, questions or suggestions that you may have, we will be happy to assist you.
- For quality control we do personally inspect for each item before shipment. All items are 100% new and inspected.
- We hope to develop a strong, long-term, mutually beneficial relationship with you.
- If you are a seller, we can help you send the products to your customer directly. (Please contact first, thank you)
- If you are interesting our products, please send us your order soon.1.We will ship your order within 3 business day of receiving payment.Your will receive your package tracking information once your order is shipped.
International Buyers—Please Note :
Import duties,taxes and charges are not included in the item price or shipping charges .These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
