Smarter Shopping, Better Living!
Welcome to Shopofbride
Our products include: Wedding Gown, Plus size Gown, Fashion Evening/Prom /Bridesmaid Gown, Cocktail Dress, Flower Girl Dress, Boy Tailcoat, Man Suits/Tuxedos, etc.
If you bid item in our shop, explain you have already agreed our descriptions.
We welcome each sincere customer, inquiring or purchasing! We have a factory in China. Our shop tenet are quality first, service are uppermost,
so please don't mind price.
If you purchase dress in our shop, we could guarantee 95% to 100% exactly as the in the picture and the quality will match the originally one.
If have any question or need of our shop dress and Accessories, please feel freely contact us. We will respond all questions in time or within 6 hours.
The size chart below is for the dress,please choose fitting your size.
This is the Color Card
Please follow the measurement instructions, and measure yourself carefully!
The dress size make according to your measurements, please give us your measurements, (inch or cm):
Full Bust: _____ cm or inch.
Waist: _____ cm or inch.
Hips: _____ cm.
Outer Leg (Waist to Feet): _____ cm or inch.
Length from shoulder to floor (without heel) ______cm or inch
If your dress has one jacket, please tell me.
Neck____cm or inch
Arm_____cm or inch
Armseye______cm or inch
Bicep_____cm or inch
Shoulder to Shoulder: _____ cm or inch
We understand that ordering a dress for your special occasion is an important undertaking, and our cancellation policy was created with this in mind.
However, it is important to note that our dresses are made to order, and once the creation process has begun the materials cannot be reused. The good news is that after placing your order, there is still time to make up your mind.
Please refer to our cancellation policy below for details.
Our Cancellations Policy:
Returning For Replacement or Refund
Your satisfaction is of utmost importance to us. Upon the arrival of your package, we encourage you to check and make sure that the dress has been made to your order specifications.
Try on your dress as soon as possible without removing the tags, altering, or washing the dress.
If you are returning or exchanging dresses or accessories, please make sure they are in their original condition - unworn, unwashed, unaltered, undamaged, clean, free of lint and hair and with tags intact and attached.
Defective, Damaged or Misshipped Items
You are eligible for a refund of the full purchase price plus shipping costs for defective, damaged or mis-shipped items. If you believe your items were damaged during delivery, you must first obtain "Proof of Damage" documentation from your delivery carrier.
Sizing or Fitting Issues
As all of our dresses are hand-sewn and custom tailored, the finished gown may vary by approximately one (1) inch in either direction of the specified measurements.
To ensure that your dress will still fit you perfectly, our tailors have created all our dresses with additional fabric in the seams to allow minor size modifications to be made easily.
Dress is not the size you ordered
Should your dress size differ from the specifications of your order by more than one inch, we encourage you to find a local tailor to make adjustments, and we will gladly reimburse you for up to 100% of the product price in tailoring costs.
If you choose this option, please remember to request a receipt from your tailor as a copy of it must be provided when requesting reimbursement.
Dress is the size you ordered but does not fit
Dresses that do not fit properly but fit the specifications you ordered cannot be returned or exchanged.
As our dresses are made with additional fabric in the seams, you can make minor adjustments at a local tailor, at your own cost.
Please note: if your order specifications differ too greatly from the final sizing request, resizing may not be possible.
The settings of your computer screen may alter the color of the pictures shown on color chart of my shop. Slight color mismatches between the color of your dress and the color shown on screen may not mean that the dress is defective or misshipped.
However, if you are confident that you have received the item in a wrong color, please contact Customer Service to see if a return or refund is possible.
If for any reason, your order was not shipped within the time stated and arrives late, but not by more than 10 days, you will be eligible for a complete refund, or a 30% reimbursement upon the delivery of the overdue product. If the product is overdue by more than 10 days, customers are eligible for a full refund.
If the dress is not returned, only the shipping fee is paid by customers.
1) Submit a return request to seller within 15 days of your order’s shipment*. Include an explanation and photographs documenting the reason for the return. Returns will not be accepted without prior approval from my shop.
2) Once our sellers has approved your request, please send the item and the completed Product Return Form back to us as soon as possible.
3) Once received at our facility, your return will be processed in 3 to 5 business days. Once your return is confirmed and inspected, please allow up to two billing cycles for it to be credited to your account. Items returned in unacceptable condition we will not be processed as refunds and will be shipped back to you.
We are an honest, friendly, and professional team ready to service you !
Any questions or comments, please contact with us on TradeManager,MSN or write mail.
We are always ready to answer your questions to our best knowledge and in a prompt manner !