All payments must be received within 3days from the end of the auction except buyer has contacted us in advance with any specific reasons. Otherwise, we regret to inform you an unpaid strick wil be sent if the related item has not paid for 7 days.
If you want to exchange the items received, you must contact us within 10 days of the receipt of your order. And you should pay the additional shipping fees incurred and the items returned should be kept in their original status.
Since your feedback is very important to our business`s development, we sincerely invite you to leave positive feedback for us if you are satisfied with our product and service. It`ll just take you 1 minute. Thank you!
1. All orders will ship within 3 business days
2. We offer regular air mail post and registered airmail post shipping methods(each order over USD50) for free. It takes approximately 12-25days(USA ,CA,AU,UK).other country 15-30days.
3. For larger or urgent orders, customers are welcome to choose EMS/DHL Express for faster delivery of products for a nominal upgrade fee to cover cost. The EMS/DHL upgrade option and fee information are available via a selection box on the shopping cart page before you checkout. All the EMS/DHL fee quoted on the checkout page are base on Unite State standard. So please choose correct shipping country when you choose shipping method, or it will cause much trouble.so Please check your address is right. If you want to change the shipping address, please leave note when you checkout.
NOTE: Items which including batteries, CD or Gel cannot ship by DHL.