We accept any payment terms which is convenient for buyers.
1. WORLDWIDE SHIPPING. (Except some countries and APO/FPO)
2. Orders processed timely after the payment verification.
3. We only ship to confirmed order addresses. Your order address MUST MATCH your
Shipping address, sure your address is correct.
4. SERVICE TRANSIT TIME is provided by the carrier and excludes weeken
5.We would sendsend it by DHL,UPS,FedEx,EMS,or China post.We coulcould choose the express company .
We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important! We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns.
We appreciate 5-star positive feedback, It's good for our longterm business. We will also send the same feedback to you.
1. You have 7 days to contact us and 30 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered to be used and we will not issue a refund or replacement. There are NO EXCEPTIONS! Shipping cost is bear by both seller and buyer in half.
2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return..
3. We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancel the transaction from aliexpress. OR, you may choose to have a replacement.
1. 12 months limited Warranty for defective items (excluding items damaged and/or misused after receipt). Accessories come with a 3-month warranty.
2. Defective items MUST BE reported and returned within the warranty period (and in the original packaging, if possible). You must tell us what the defect is and give us your order number
3. It is buyer's responsibility to pay for return postage and ship the item back to us. we will send it back at our cost if this item is defective as report.
4. For following situations, the item is out of free warranty
4.1 Damaged caused by: misused, improper installation and so on man-made fault
4.2 Warranty seal removed or damaged
4.3 Opened or repaired by unauthorized person
Q: Is it a good choice for us to buy your machine?
A: Certainly. We are the manufacturer. The machine is designed and produced by ourselves, so we could offer customers more supports and more professional service. You could receive 100% guaranty if you purchase our machine, because we could supply you with technical support. What's more, we could help you to solve problems.
Q: What can we do if my machine did not work?
A: Firstly, tell me the information about the product. Secondly, our engineer would find out the reason why it didn't work .Thirdly, we would send you the parts for replacement if necessary, or we would tell you how to repair it. We would help you deal with the problems.
Q: Would it be more expensive if I buy it from you instead of buying it from our local supplier?
A: We are 100% sure that you could buy the machine at a lower price from us for the reason that most of your local suppliers import such kind of machine from China so that they have to consider their own profit when they set the price. Our price is the lowest for that we are manufacturers.
Q: How will you send it?
A: We would send it by DHL, UPS, FEDEX or EMS which only needs 3-5days.
Moreover, we can save more money than the traditional way for the sack of fees.
Q: Do you have any warranty?
A: Yes, we do. You would receive warranty within 1 year. Additionally, we would supply you with technical support.
Q: Is it free shipping to my location?
A: It depends on where you live. We offer free shipping to the world except Brazil and Russia.
Q: Do you send me a machine completely or apart?
A: For immediate use, the main part of the machine is complete. What you only to do is fixing the accessories easily. So, don't worry, you can use the machine when you get it.