Product color: rose gold/platinum (photo, such as have off color, please refer to our actual product)
Product specifications: pendant, please review images, the chain: 46 cm + 5 cm tail chain (adjustable)
Product weight: 14.00 g (0.5 grams of error is allowed)
Product material: environmental tin alloy, lead and nickel in line with the international ROHS certification, and allergic gold electroplating protection is not easy to fade, 18 KRGP laser
Mosaic: import Austrian crystals - governor crystal
Hongkong Post/ China Post
10-25 working days
8-12 working days
DHL/ UPS/Fedex/ TNT
3-8 working days
2. Sometimes it may take up to 4-7 weeks due to strict custom Inspection.
3. Our price does not include taxes, VAT, or other hidden charges.To ensure you pay minimum tax,we will declare as "gift" or"sample" with low value.
Hong Kong post and China post mail, orders less than $30, we will send China postal packets, The awb cannot query tracking, is higher than the $30 we send parcel registered in China, good tracking can query. Ems and DHL cost need you own, what mode of transportation, please contact us, thank you very much!
1. If you are satisfied with the items and our service,Please take a minute to leave us a positive feedback with 5 stars,We will gladly do the same for you.
2. Please do not hesitate to contact us to get a better solution before you leave a neutral or negative feedback, We will provide you a best service.
1. For any reason, you are not satisfied with the items, we accept returns and exchanges within 7 days after you received your item and you will undertake the return shipping cost. We will process your return request within 2-5 days after we receive the returned item.
2. If the item is defective, please tell us immediately in order for replacement or repairing. If a replacement is not available, then a refund will be issued with the original payment method.
we have our own silver factory and a professional jewelry design team,We can offer you the best products with good wholesale price.
We provide a free 30 DAY WARRANTY for this item.
Please note: we do not cover any items for damage after use or as a result of water damage.
step 1 )contact us via Alibaba. COM'S message center.
step 2)provide as much detail as possiable about the problem you are having.
step 3)Authorization to return the item will be issued.
step 4)Return the item for the agreed exchange or refund.
*All return shipping costs is responsibility of the buyer.
1. You can contact us by leaving us an message on aliexpress or email us
2. Our working schedule:
UNITED STATES : PM 6:00~AM 2:00
FRANCE: AM 2:00~ AM:10:00
UK: AM 1:00~9:00
SPAIN : AM 2:00~ AM:10:00
GERMANY : AM 2:00~ AM:10:00
AU: AM 12:00~ PM:8:00
Brazil: PM 10:00~AM 7:00
Russian Federation: AM 5:00~PM: 2:00
3. We can respond Emails within 24 hours, within 36 hours on Weekend.