PLEASE READ: 100% Satisfaction Guarantee
- If you have any problem. Please contact us through aliexpress message or email and we will gladly assist you.
- Simply by leaving a negative feedback can't solve the problem.
- We are here to help, please contact us through aliexpress message before leaving any negative feedback.
- Full refund (including original S&H) only applies for defective items and it must be sent back to us in the original condition. Including the original accessories and all packing materials.
- Restocking Fee will be charged for any item(s) without original package, abused, altered, or damaged by accident. If the order is not found to be defective, we will only refund 80% of your original payment.
- We will combine shipping for multiple items. Before you bidding multiple items please contract with us to confirm the postage discount .
- Orders are normally shipped within 3 business days after payment has cleared. (Legal holidays occurring within the business week are not counted as a business day).
- Most items will be shipped via China Post Air Parcel or Ems, items shipping usually takes 30 days for delivery,but for brazil market,it will be take 30-90 days for delivery.if you need it urgent,you can also choose fast express courier,but you should pay the extra charge.
- You will receive a message or e-mail with tracking or delivery confirmation information when your item has shipped.
- Major credit cards, Bank Transfer accepted and other payment method Ali support.
- Payment is excepted in 3 days after the end of Auction
- When sending payment, please include your telephone number together with your shipping information, international shipping requires it.
Warranty & Exchange:
- Products are covered by 5 year quality assurance. We will repair or replace the defective parts within the warranty period
- Requests for returns, exchanges or refunds must be made within 7 days of arrival and must have seller's approval which is emailed or message. We will not process any returns, exchanges or refunds without approval ,and buyer is responsible for return shipping charges.
- Returned items must be in original, uninstalled condition, including packaging, warranty, instructions, etc.
- In the rare case of a missing or defective part ,only a replacement or exchange will be made.
- Yinding Sanitaryware Company is dedicated on providing the best customer service. If you have any question or concerns, please contact us by sending message