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A.Thewedding apparel does not include any accessories,such as gloves,wedding veil and crinoline petticoat.Bidding is only for one dress.
B.Since computer screens have chromatic aberration,especially bettween CRT screen and LCD .We can not guarantee that color of our products will be exactly the same with the photographs you saw.
C.Dress can be made in custom size ,color,(no additional cost)
D.Please give me your exactitude size and color when placing an order,and we are happy to rocess returns when necessary in order to make the gown very fit with you.
E.Before ordering ,please read this listing carefully and ask all your questions to send an email.We will answer your size :make your dress as follow standard size or customer size.
Description:
1. Material:
Fabric: All of our wedding dress, wedding gown, bridal dress, eveing dress, prom dress, bridesmaid dress, party dress, mother dress of bride, flower girl dress and other wedding accessories are made of first class fabric. If customers require using other fabrics such as silk satin, cotton, we have no problem to accord to customers'request.
2. Minimum order:
Minimum Order is 1-2 PCS/style/colour/mix sizes. All of our wedding dress, evening dress, prom dress, bridesmaid dress, mother dress of bride, flower girl dress are no MOQ limitied.
3. Lead Time
The production time of wedding dress, wedding gown, bridal dress, eveing dress, prom dress, bridesmaid dress, mother dress of bride, flower girl dress is 15-25days according to you order quantity. For rush order, our production time is 3-7days.
4. Packaqinq
For all of our wedding dress, wedding gown, bridal dress, eveing dress, prom dress, bridesmaid dress, mother dress of bride, flower girl dress, one piece one polyester bag!
5. Shipping:
Sent by TNT, UPS, FedEx, DHL, EMS or acccording to your request
Shipping time: 4-7days by TNT, UPS, FedEx, DHL
6. Custom Design:
If you can't find a style you like in our collection, we can make dresses in your own design. You can send us pictures patterns, even sketches of your design of other styles you like, and we would make replicas by your specifications. After finish we will take detailed photos and email them to you to check them advancely, then send the ready dresses to you. If you are not satisfied, we will make modify the dresses until you are satisfied with them.
7. Private Labeling:
We could place your private label on any of your orders. Private latel is charged extraly.
8. Payment Method and Payment Term:
The payment methods we accept include , Western Union, Money gram
We welcome wedding dress, evening dress, prom dress, bridesmaid dress, flower girl dress, mother dress of bride and other wedding accessories OEM service.
9.refund policy is very important
Return Policy
Order Cancellations
We understand that ordering a dress for your special occasion is an important undertaking, and our cancellation policy was created with this in mind. However, it is important to note that our dresses are made to order, and once the creation process has begun the materials cannot be reused. The good news is that after placing your order, there is still time to make up your mind. Please refer to our cancellation policy below for details.
Our Cancellations Policy
- Orders canceled within 24 hours of payment confirmation* will be eligible for a full refund.
- Orders canceled 1-3 days after payment confirmation will be eligible for a partial refund consisting of the full shipping cost and 50% of the product purchase price.
- Orders canceled after 3 days of payment confirmation will be eligible for a partial refund consisting of the full shipping cost.
- Once your order has been shipped, it can no longer be cancelled.
Returning For Replacement or Refund
Your satisfaction is of utmost importance to us. Upon the arrival of your package, we encourage you to check and make sure that the dress has been made to your order specifications. Try on your dress as soon as possible without removing the tags, altering, or washing the dress.
If you are returning or exchanging dresses or accessories, please make sure they are in their original condition - unworn, unwashed, unaltered, undamaged, clean, free of lint and hair and with tags intact and attached.
Defective, Damaged or Misshipped Items
You are eligible for a refund of the full purchase price plus shipping costs for defective, damaged or mis-shipped items. If you believe your items were damaged during delivery, you must first obtain "Proof of Damage" documentation from your delivery carrier.
Sizing or Fitting Issues
As all of our dresses are hand-sewn and custom tailored, the finished gown may vary by approximately one (1) inch in either direction of the specified measurements. To ensure that your dress will still fit you perfectly, our tailors have created all our dresses with additional fabric in the seams to allow minor size modifications to be made easily.
Dress is not the size you ordered
Should your dress size differ from the specifications of your order by more than one inch, we encourage you to find a local tailor to make adjustments, and we will gladly reimburse you for up to 100% of the product price in tailoring costs. If you choose this option, please remember to request a receipt from your tailor as a copy of it must be provided when requesting reimbursement.
Dress is the size you ordered but does not fit
Dresses that do not fit properly but fit the specifications you ordered cannot be returned or exchanged.
As our dresses are made with additional fabric in the seams, you can make minor adjustments at a local tailor, at your own cost.
Please note: if your order specifications differ too greatly from the final sizing request, resizing may not be possible.
Color Mismatch
The settings of your computer screen may alter the color of the pictures shown on color chart of my shop. Slight color mismatches between the color of your dress and the color shown on screen may not mean that the dress is defective or misshipped. However, if you are confident that you have received the item in a wrong color, please contact Customer Service to see if a return or refund is possible.
Overdue Products
If for any reason, your order was not shipped within the time stated and arrives late, but not by more than 10 days, you will be eligible for a complete refund, or a 30% reimbursement upon the delivery of the overdue product. If the product is overdue by more than 10 days, customers are eligible for a full refund. If the dress is not returned, only the shipping fee is paid by customers.
Return Process
1) Submit a return request to seller within 15 days of your order’s shipment*. Include an explanation and photographs documenting the reason for the return. Returns will not be accepted without prior approval from my shop.
2) Once our sellers has approved your request, please send the item and the completed Product Return Form back to us as soon as possible.
3) Once received at our facility, your return will be processed in 3 to 5 business days. Once your return is confirmed and inspected, please allow up to two billing cycles for it to be credited to your account. Items returned in unacceptable condition we will not be processed as refunds and will be shipped back to you.
10.Shipping and Handling method:
Sent by TNT, UPS, FedEx, DHL, EMS or acccording to your request
Shipping time: 4-7days by TNT, UPS, FedEx, DHL
This is an international shipment. Item will be couriered from China to your address. We may fold the gown inside out to protect the beading or lacing. We will put the gown in a courier bag. Steam press is recommended after international transportation
