Welcome to Will & Ann Store
Item:crystal lotus candle holder
Size:100*100*50MM(our store also have other sizes for you )
Candle Holder:household candle(our store have tealight candle,pillar candle)
Packing:safe packing(we can offer you gift box,but it needs extra cost,you can contact me for details
*All the product is lead free and environmen-friendly
*we offer you best goods with competitive price
*we usually send them to you by DHL,UPS,TNT,FeDEX,so usually you can got it in 5-7 business days
*we will packed it well,so you can got it in good condition
*if you leave a message on aliexpress,we usually reply in 1-2 hour,even in weekends,we are on work ,either
*customized crystal gifts is warmly welcome!
*we will send the goods to your seleted place on aliexpress,so pls advise the full address,the postcode,contact person,phone No.ensure the address is correct!
*we usuallly send out the good in 3-7 days,and send them to you by DHL,UPS,TNT,FeDEX and so on
so you can got it in 5-7 business days,we also can send them to you by EMS,but it needs long delivery time
if you are not urgent,we can also send them to you in that way
*In order to ensure you receive your order with tax free or a much smaller value tax upon import, We will declare it as a "Sample" or ''Gift"with a lower value.We do not bear any customs duty or tax.
There many kinds payment you can choose in Aliexpress. We suggest ESCROW,and credit card payment is also safe for both of us,it needs 24 hours for aliexpress to confirm your funds,during this time,for the safety of both sides,we are not allowed to ship,and items will be shipped within 1-2 days when aliexpress confirmed the payment information.
We are warranty for defective items (excluding items damaged and/or misused after receipt). If item is defective, you can return for refund or exchange within 7 days after receiving.
Your feedback is really important to us.
*If you are satisfied with our products and service, please help to leave "Positive Feedback" and "5 Perfect Stars" for us when you receive your items and we will do the same for you. Thanks in advance.
*If you?re not satisfied with our products and service, please contact us and give us an opportunity to find a solution. Thank you!
Return Policy&Process :
*If you are not satisfied with the received cargo,for any reasons, you must contact us within 7 days of the receipt of your order.
*Please kindly contact us before you send the item back.
*All returned items MUST BE in the original packaging and please provide us with the shipping tracking number, specific reason for the return, and your Aliexpress ID.
*We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included.
*Return shipment freight should be paid by the Buyer