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2.DHL /UPS shipping usually takes 5-7 working days dependent on the country delivered to.

3.For EMS,normally take 10-15 business days for delivery,If remote area or Customs Clearance reason ,it will be a little longer.

4.To sure the telephone that you left it right .

5.For Brazil Customer,pls tell us your tax number (CNPJ NO CEP NO.)

Import duties ,taxes are not included in the prices.These charges are the buyers' resoponsibility 

These charges are normally collected by shipping company(courier) or when you pick up goods .

In order to ensure you receive you order tax free upon import, we will declare it as a 'SAMPLE' with a lower value. This lower price does not reflect the total price you paid or the market value of the product and may not apply to countries with different tariff rules. Any import charges or fees are the buyer's responsibility.For any special request ,feel free to contact us.

We provide 12 months warranty , The warranty period begins from the receipt of the goods by the initial consignee. The period is exactly 365 days from that time.

Email us if you find any techinal problem during installation. It is really our pleasure to show you and support you. Most of problem is only misuse and misunderstand how to use. 

PLEASE check carefully before sending the item back as we won't responsible for all shipping cost if we found the product is not defected as you described. The right to judge the deffectiveness from  our technician's report. Mail us before you sending out the product.                  

Customer customer is always NO.1

Our certified technicians have tested each item before shipping them out.
We care about our valued customers and understand the concerns and frustrations you might have,and will try our best to resolve the issues. We strive to answer all emails as quickly as possible, but due to high email volume it may take time for us to reply. Thanks in advance for your patience!

 Contact us first before leaving a negative, we will find a solution to meet your requirement and enhance the satisfaction.

Due to some ISP SPAM filter settings, you may not be able to receive our email replies;if you have problems receiving our emails, you may need to use a different email account to contact us.

If you are unsatisfied with the item for any reason within 3 days of item receipt, you can return it for a refund(deducting the shipping).

Quality First, Customer Supreme!!!