READ BEFORE ORDER
1. If is less than USD10,We will not ship it
2.can mixed order
3.if order is less than USD200,free shipping by post air mail
4.if order is more than USD200,free shipping it by DHL/EMS
Please don't leave any negative feedback or file a dispute directly instead of contacting us first
we will keep moving forward to provide you better quality products as well as the wervise ,if anything unusual happened to your order ,please contact us ,believe we can solve it smoothly
PHOTOS FOR REFERENCE
Q1:Can I just order one piece product in your store?what is the minimize amount:
A1:yes,you can, but the total amount of your orders must more than USD10
Q2:Can you combine all my orders in one parcel? and how much is the shipping cost?
A2: Of course we will combine all your orders in one parcel. And we ship your products for fee shipping via china post air mail.
Q3: But I found it showed that you ship via DHL for free when I select the shipping method?
A3:we set DHL for free just because for some countries,china post air mail are not supported by Aliexpress(such as Romania, Netherlands, ect.) So if we just set china post air mail, customers from these countries will can not make orders, So we sent DHL for free shipping just making sure all our customers can order in our store, it don?t mean I will really ship via DHL for free if your order is less than USD250. hope you can understand it. :)
Q4: I have placed several orders, but I have to pay many items separately! How can I just need pay one time?
A4:You can use the shopping cart, when you place order,do not click ? buy now ?, but click ?Add to Cart? Then no matter how many products you order, you just pay for one time ^_^
we ship the item by China post airmail or EMS,please note the shipping fee in asking price is for China post airmail ,if you want ship by EMS,should add extra expense(contact us for detail)
China Post Airmail(cheaper but slow in time)
EMS/DHL(faster but more expensive)
----By EMS:Generally,about 6-9 business days to worldwold
The default shipping option is china post Air Mail, there is NO Customs Import Fees and handling fees if you select the International Air Registered Mail. It is same cost anywhere worldwide.
If you want to get it faster, please request the other Express (ex: EMS, USPS, DHL...) shipping way, you should inquire us about the shipping cost before payment, if you have chosen the Express, please email us and leave your phone number, so that the express courier can contact with you.
---- We will declear the package as a gift and declear a low value ,if you have any requirements ,please let me know ,You maybe pay the customs import fees , it depend on the policy of receiver's country.As a buyer, it is your duty to pay the tax when you make a order from abroad. Our price does not include taxes, VAT, or other hidden charges.
Return & Refund
----Refund or replacement request is available only the requests within 1 week after parcel received & returning the item as the same condition as received.
-----Please contact us to request a return authorization. Your name, auction number, and reason for return should be included in the email. All items returned must contain all original packaging materials.
----Please repack the item carefully. Items returned will be tested and a new replacement will be shipped to the buyer immediately when found defective. In the event that a suitable replacement is not available then a refund will be issued. Shipping, handling and insurance fees are non refundable.
----If the item is found non-defective, the item will be sent back to the buyer at buyer's expense. Items returned without RMA number will be refused and returned to the sender. Buyer is responsible for All Return Postage and Shipping Charges. Buyer is responsible for additional shipping costs for items that are returned refused and/or undeliverable. We do not accept any returns without an authorization number on the box or label it is being returned in.
we ship by address shown on alibaba,so please make sure the address is correct before you pay for the item, thanks!