Q: Can I mix designs?
A: Yes, you could use shopping cart and select the designs you are interested and place the order together.
Q: How to use shopping cart?
A: Process: Add to cart - Continue Shopping - View Shopping Cart - check all items -click Buy All - choose shipping method - confirm payment.
Q: Can I select the color for one design if there are many colors available?
A: Yes, you could leave a message for the colors you want when you make an order, otherwise we will ship by random.
Q: Why can’t I choose china post air mail?
A: There is no option by china post for many countries on the site, but in fact it can reach most countries of the world.
Please choose America, Russia or Australia when your buy it and then write your exact address in the remark if you find China post can’t deliver to the selected country/region. We will only ship orders to the delivery address you confirmed with Escrow.
Q: I need DHL, UPS, EMS or FEDEX for free, but it will charge more, how can I do?
A: Pls. choose China post to place order, then will have no shipping charge, then you can leave message in your order for the shipping company you like, once your total order amount over the specified amount for free shipping via express posted on our home page, we will ship via express for you.
Pls. advise us the declared value to customs. For Brazil buyers, pls. also provide your CNPJ or CPF NO.
In order to ensure you receive your order with tax free or lower tax upon import, we'll declare it as "gift" or ”sample” with a lower value, if any import taxes or duties are at buyer's responsibility.
The buyer is responsible for any insurance they feel is required.
Q: How soon the order could be sent out and how many days can I receive it?
A: The order would be sent out within 48hours. The delivery time needs around 7-20 working day by China post air mail, Russia and Brazil need more time, once the time is about to confirm payment, but you still not received the goods, pls. not open an dispute, leave a message to me to extend the delivery time before the auto-payment will be ok, thanks for your understanding.
Q: How can I pay for the order?
A: We only accept Escrow, lean more about Escrow: http://escrow.aliexpress.com/index.html
Q: How can I contract with you?
A: If you are satisfied with our products and service, please give us five stars as encouragement. If you have any dissatisfaction, please contact us by “Contact Now” or TradeManager before leave any neutral/negative feedback or open a dispute, we will try our best to solve the problem.
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