Smarter Shopping, Better Living!
We ship all of our items worldwide by EMS/DHL or HongKong post Air Mail or China post Air Mail,shipping way will depend on the total order quantity.
¤:big order :EMS/DHL
The item will be sent out after the website vertify the payment in 24 hours. It usually takes 3-7 working days for delivery.
¤:small order : HongKong Post Air Mail or China Post Air Mail
The sample will be sent by HongKong Post Air Mail OR China post Air Mail.All of our items are standard flat shipping cost.It usually takes 10-20 working days for delivery.Sometimes as custom problem and weather problem,it will be delayed for some days.It may be up to 30 days.
[Guarantees & Returns]:
We are happy to honour a replacement or refund should you receive a defective item from us. You must notify us within 14 days of receipt of goods for returns to be accepted. If returning package please consult us first for an RMA number to make arrangements. Returns policy only applies to technical failure of equipment.
For any exchange or refund, we need the original receipt or a record of the purchase in our system, and the product must be in its original condition, including the box, UPC bar code, packaging, and all accessories.
Please allow up to 10 business days for returns to be processed.
Shipping and handling charges are not refundable.
We pride ourselves on offering excellent customer service and our reputation is very important to us. In the unlikely event you are not satisfied with the transaction, please contact us and we will try our best to resolve your issue to your satisfaction.
Please do NOT leave negative or neutral feedback (low stars) without contacting us to resolve the issue, we are always try our efforts to resolve any issues and make you satisfied! We welcome 5 Stars!