Smarter Shopping, Better Living!
STEPTORUN PROVIDES THE FINEST SELECTION OF BRAND NAME MENS, WOMENS, AND KIDS FOOTWEAR AND APPAREL FOR ALL. WE ARE A TRUSTWORTHY AND RELIABLE SELLER THAT OFFERS ONLY 100% AUTHENTIC MERCHANDISE, GUARANTEED! SO PLEASE TAKE A LOOK THROUGH OUR STORE TODAY. YOU WONT BE DISAPPOINTED.
1. ALIPAY (CONFIRMED ADDRESS ONLY)
* PLEASE MAKE SURE THE EMAIL ADDRESS ON YOUR ACCOUNT IS THE SAME AS ON YOUR ALIPAY ACCOUNT.
2. VISA, MASTERCARD, AND OTHER MAJOR CREDIT CARDS ACCEPTED THROUGH ALIPAY.
3. NO PERSONAL & BUSINESS CHECKS ACCEPTED
4. NO BANK / WIRE TRANSFER ACCEPTED
PAYMENTS ARE DUE WITHIN 4 DAYS FROM THE DATE OF PURCHASE
PAYMENTS NOT RECEIVED WITHIN 4 DAYS AFTER SALE DATE WILL BE CANCELED AND AN UNPAID STRIKE WILL BE ISSUED
* MOST ORDERS WILL BE SHIPPPED WITHIN 1-2 BUSINESS DAYS AFTER RECEIVING YOUR PAYMENT. A TRACKING # WILL BE EMAILED TO YOU ONCE THE ORDER HAS BEEN SHIPPED.
* PLEASE NOTE TO OUR INTERNATIONAL BUYERS: ANY AND ALL CUSTOMS/DUTY TAXES THAT MAY BE APPLIED BY YOUR HOME COUNTRY UPON RECEIVING YOUR ORDER ARE THE BUYER'S FULL RESPONSIBILITY. WE WOULD ASK THAT YOU PLEASE CONTACT YOUR LOCAL POST OFFICE OR MAIL CENTER TO DETERMINE YOUR ESTIMATED TAXES & DUTY FEES BEFORE MAKING PURCHASE.
* ALL FOOTWEAR PURCHASED IS SHIPPED DOUBLE BOXED.
* ALL ORDERS ARE PROCESSED AND SHIPPED MONDAY THROUGH FRIDAY. NO ORDERS WILL BE SHIPPED ON WEEKENDS AND HOLIDAYS.
Delivery to 1st Item Additional Item Delivery Time
Domestic FREE FREE UPS Ground/USPS Priority (1-6 Business Days)
Hawaii, Alaska, Puerto Rico, APO, FPO FREE FREE USPS Priority (2-6 Business Days)
Canada 25 15 UPS/USPS(4-10 Business Days)
International 40 25 UPS/USPS International Mail(3-10 Business Days
**PLEASE NOTE: FREE SHIPPING IS NOT OFFERED FOR AUCTION STYLE LISTINGS/PURCHASES**.
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A POSITIVE FEEDBACK WILL BE LEFT FOR ALL CUSTOMERS WHO COMPLETE AN HONEST AND UPSTANDING TRANSACTION. ONCE A POSITIVE FEEDBACK IS SUBMITTED, A POSITIVE FEEDBACK WILL BE SENT TO YOU RIGHT AWAY. AS OUR NUMBER ONE GOAL IS PROVIDE THE BEST CUSTOMER SATISFACTION TO OUR BUYERS, WE WOULD ASK THAT PLEASE CONTACT US FIRST IF YOU SHOULD HAVE ANY ISSUES WITH YOUR ORDER.
ALL SALES ARE FINAL. IF YOU ARE SENT AN ITEM THAT IS NOT THE CORRECT STYLE OR SIZE THAT WAS ORIGINALLY ORDERED, WE WILL RESHIP THE CORRECT ITEM OR ISSUE A FULL REFUND ONCE THE ORIGINAL ITEM HAS BEEN RETURNED. LOST & DAMAGED ITEM CLAIMS ARE DONE THROUGH UPS OR USPS. PLEASE ALLOW 2-4 WEEKS FOR USPS/UPS TO COMPLETE THIS PROCESS AND FOR YOUR REFUND TO BE ISSUED.
IF YOU SHOULD HAVE ANY QUESTIONS REGARDING A LISTING OR A PURCHASE MADE, WE WOULD ASK THAT YOU PLEASE REVIEW OUR FAQ. IF YOUR QUESTIONS ARE STILL NOT ANSWERED, PLEASE FEEL FREE TO SEND US YOUR QUESTIONS THROUGH MESSAGING. PLEASE NOTE: ONLY INQUIRIES MADE THROUGH MESSAGING WILL BE ANSWERED. MOST EMAIL REQUESTS WILL BE ANSWERED WITHIN 24-48HRS.
Q: IS THE ITEM NEW AND COME WITH(ORIGINAL BOX/PACKAGING) AND AUTHENTIC?
A: YES, ALL OF OUR ITEMS ARE BRAND NEW, STRAIGHT FROM THE MANUFACTURER.
Q: WILL TAXES/DUTIES BE CHARGED UPON DELIVERY?
A: IMPORT DUTIES, TAXES AND CHARGES ARE NOT INCLUDED IN THE ITEM PRICE OR SHIPPING CHARGES. THESE CHARGES ARE THE BUYER'S RESPONSIBILTY. PLEASE CHECK WITH YOUR COUNTRY'S CUSTOMS OFFICE TO DETERMINE WHAT THESE ADDITIONAL COSTS WILL BE PRIOR TO BIDDING/BUYING. THESE CHARGES ARE NORMALLY COLLECTED BY THE DELIVERING FREIGHT (SHIPPING) COMPANY OR WHEN YOU PICK THE ITEM UP DO NOT CONFUSE THEM FOR ADDITIONAL SHIPPING CHARGES
Q: DO YOU HAVE ANY ADDITIONAL SIZE OR STYLES IN STOCK?
A: ALL OF OUR AVAILABLE INVENTORY IS LISTED ON . BUT WE WELCOME INQUIRES. PLEASE SEND US A REQUEST THROUGH AND WE WOULD BE HAPPY TO DOUBLECHECK FOR YOU.
Q: WILL I RECEIVE A TRACKING NUMBER?
A: YES. YOU WILL RECEIVE YOUR TRACKING NUMBER BY EMAIL
