If you are dissatisfied with our item or service, then please follow the good eBay practice to contact us before leaving any feedback. We are committed to resolve all issues in a friendly and satisfactory manner.
We always reply to messages within 2 business days. If you do not get a response from us, then please check your junk or spam mailbox.
Original and return shipping fee will not be refunded or reimbursed under all circumstances. You must agree and acknowledge this term if you bid for this item. Therefore, please do not complain about having to ship back at your own expense
Our system automatically returns feedback once it is left for us
In order to provide you a better service, please treat the transaction fairly. Feedback is our life, before you leave a neutral or negative feedback, please do contact us to get a better solution. (It is impossible to drawback the evaluation in new ebay policy), because, we also consider a NEUTRAL feedback as a NEGATIVE feedback
Please contact us with any comments, questions or suggestions that you may have, we will be happy to assist you.
You can contact us by leaving us an eBay message, or email us. You can find our email address in you Winning Buyer Notification email.
Our working schedule: (including hotline and online inquiry)
UNITED STATES : PM 6:00~AM 2:00
FRANCE: AM 2:00~ AM:10:00
UK: AM 1:00~9:00
SPAIN : AM 2:00~ AM:10:00
GERMANY : AM 2:00~ AM:10:00
AU: AM 12:00~ PM:8:00