please make sure you DO leave the right and completed shipping address on Aliexpress, We need receiver’s name, detailed shipping address, postcode, phone Number
Normal Air Mail Shipping (Hongkong Post.etc), ~7-15 working days to Asia, Australia, New Zealand, USA, EU countries; ~20 working days to RU, more than 40 days to Brazil.
ePacket: ~7-10 working days
EMS: ~5-7 working days
DHL,UPS: ~3-5 working days.
Package will be delayed during big holidays like Christmas,New Year, Chinese New Year(By most chance). Unpredictable facts like strike, bad weather, custom checking.etc may cause delay too. If you require a specific delivery date for your items, please do confirm with us before you make orders.
For DHL shipping, if your shipping address is defined as remote area on DHL’s website (remoteareas.dhl.com), we will charge extra cost for remote area service or use other alternatives of shipping !
Please feel free to contact us at anytime if you don’t receive the package on time.
Customs & Local Tax
Customers should be solely responsible for local custom issues like custom clearance, pay local custom tax (if there is), please send us a message if you have any requirement about the custom declaration of your package. You will have our full cooperation.
You will lose all the money if the package is destroyed by local custom authority or returned to China because you refuse to clear local custom, don’t want to pay local tax.etc
We offer full refund if your item is broken or lost on the way of shipping (or send the item again).
We always check each item we send before shipping, But if by any chance, you receive a defective item, please feel free to contact us, we will solve the problem for you. Please don’t open dispute without communication
We don’t accept returning or refunding if customers buy the wrong size, wrong product because they don’t read the descriptions carefully (pictures and words).