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Long Sleeves Wedding Dress
Regional Conversion and Size Chart
Size by region
CUSTOM MADE SIZE
If there is no size number in the size chart can fit you,and you wanna the dress be custom made,please choose any one size number and message your detail size to the seller when you place the order,we need the following details:
Length from shoulder to floor with heels-
Shoulder to shoulder-
Armeye (if the dress with armeye)-
Bicep (if the dress with sleeves)-
Length of sleeve (if the dress with sleeves)-
Length from shoulder to knee (if the dress is knee length)-
|HOW TO MEASURE|
If you have any problems with the payment,just feel free to contact us.
SIZING OR FITTING ISSUES
As all of our dresses are hand-sewn and custom tailored,the finished gown may vary by approximately one inch in either direction of the specified measurements.To ensure that your dress will still fit you perfectly,our tailors have created all our dresses with additional fabric in the seams to allow minor size modifications to be made easily.
Dress is not the size you ordered
If your dress size differ from the specifications of your order by more than one inch,we encourage you to find a local tailor to make adjustments,and we will gladly reimburse you for up to 100% of the product price in tailoring costs.If you choose this option,please remember to request a receipt from your local tailor as a copy of it must be provided when requesting reimbursement.
Dress is the size you ordered but does not fit
The settings of your computure screen may alter the color of the pictures shown on color chart of our shop.Slight color mismatches between the color of your dress and the color shown on screen may not mean that the dress is defective or misshipped.However ,if you are confident that you have received the item in a wrong color,please contact customer service to see if a returen or refund is possible.
DHL:To North America, Europe, Asia and Australia, shipping only take 3-5 days,to other countries,it will take 5-7 days
TNT:To North America, Europe, Asia and Australia, shipping only take 5-7 days,to other countries,it will take 7-10 days
EMS:To North America, Europe, Asia and Australia, shipping only take 5-7 days,to other countries,it will take 7-10 days
UPS:To North America, Europe and Australia, shipping only take 3-5 days, not ship to other countries
FEDEX:For several countries, we use Fedex,like Russia
Others: we will also use post office, GoodExpress, depends on different countries and safety.shipping time, but we will inform you the tracking number after posting
RETURN POLICY ( PLZ.READ CARFULLY )
In order for your return or exchange to be accepted, we advise you to follow these steps:
1. We only accept returns or exchanges on any merchandise that have not altered and have not been worn.
We cannot accept returns or exchanges on custom sized dresses or on dresses that have been customized by the designer of you.
|2. The buyer must contact us within 3 days of delivery if they wish to exchange defective or incorrectly shipped items.|
|3. The item must be in brand-new, unworn condition.|
|4. We must receive the item within 10 days after we give our return address. If we do not receive your item within 10 days, no credit or exchange will be given|
|5. Once we receive your item, inspect it to be sure it's as perfect as when we shipped it to you and confirm that we have received it within 10 days of giving our return address, we will issue the full refund, or exchange the item for you.|
|6. For exchanging items, re-delivery cost will be charged. For returns, a 30 % restocking fee will be charged on all returns .|
After receiving this item, if you still have any questions, you can just contact me. I'm willing to help you.
We do believe Communication leads to the way of success.