Free shipping via China Post Air Mail. If your order(Buy Jewelry) is more than 300 USD, we will offer Free shipping via EMS or DHL. When you place an order, please choose a shipping method and pay for the order including the shipping fee. We will send the items within 5 days once your payment is completed. We do not guarantee delivery time on all international shipments due to differences in customs clearing times in individual countries, which may affect how quickly your product is inspected. Please note that buyers are responsible for all additional customs fees, brokerage fees, duties, and taxes for importation into your country. These additional fees may be collected at time of delivery. We will not refund shipping charges for refused shipments. The shipping cost does not include any import taxes, and buyers are responsible for customs duties.
Our aim is to service every customer good.If there is any problem about your order,please feel free to contact us but do not initiate dispute first.We will theck and solve it actively at the first time as long as you let us know.Because the reason may be caused by factory or logistic company or other reasons.People who contact us first and give us chance to solve problem are welcome,they are so genty!We promise to give them a satisfy answer.Otherwise,we will be very regret and upset about who's unfriendly behaviour that dispute first.
We do our best to serve our customers the best that we can. We will refund you if you return the items within 24 hours of your receipt of the items for Quality reason. However, the buyer should make sure that the items returned are in their original conditions. If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss, and we will not give the buyer a full refund. The buyer should try to file a claim with the logistic company to recover the cost of damage or loss. For Quality reason,we are responsible for the shipping fees to return the items.
Your satisfaction and positive feedback is very important to us. Please leave positive feedback and 5 stars if you are satisfied with our items and services. If you have any problems with our items or service, please feel free to contact us brfore you leave negative feedback. We will do our best to solve any problems and provide you with the best customer services. Thank you.