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Seller Promise:
Welcome to browse our store, lots of new models, please choose anyone you love most now
All the dresses will be custom made
Fashionable design and good making is our brand, you will never regret if you can have one of this beautiful dress, it will make you charming and special among the people. we can make any dress for you in any size and any color .If you love the dress, please Buy it now. If you have any question, please feel free to contact us, we will reply your message within 12 hours.
promotion:
The wedding dress does not include any accessories, such as gloves, wedding veil. but if the total value of your order is more than US $300 in one order, we may can offer with you one free piece of veil or one free pair of gloves.
Please choose any color you love from our color chart:
If you are a standard size, please choose the closest one from this size chart, if not, please just offer me your detailed measurements according to my guidelines in the following chart.
1,Full bust: _ cm or inches
2,Waist: _cm or inches
3,Hips: _cm or inches
4,out leg (length from waist to the floor) : _cm or inches
5,Height from the shoulder to floor with heels:_cm or inches
6,Height from the top of head to floor with heels:_cm or inches
7,Shoulder to shoulder: _cm or inches
Payment Terms:
Usually, we accept payment by Escrow or Pp. but we also accept the Western Union as the payment method.
as for the shipping address, please confirm the address on the Escrow when you send the payment. then we will send the dress you ordered to the address which you confirmed with Escrow.
Shipping Terms:
In most cases,we ship items by EMS, TNT, DHL or some other shipping ways. once we send the items out,we will email you about the tracking NO. then you can keep track of your parcel.
Feedback policy:
Your support is our motivation. so, your every point is very important for us. if you think that the dress and our service are good for you, it will be appreciated that you can give us 5 points. please do contact us before you give us any negative or neutral feedbacks. we will try our best to solve problems for you.
Return Policy:
Your satisfaction is our brand. we will try our best to make perfect dresses for you. but for some reasons, if you get unsatisfied items. we will try our best to solve the problems for you.
1, Damaged, defective or misshipped items
In most situations, we will make sure that the items are intact and the address is correct before we send the items out. but in some cases, if you received damaged, defective or misshipped items, please contact us, we will help to solve the problem in time.
2, Sizing and fitting
Usually, we make dresses for you according to the measurements you offered. so, for the accuracy of the sizes, please do make sure that the sizes you sent are correct. it will be better if you can find a local dressmaker to measure for you.
if the dresses you received are not fit for you, you can send the dresses back, we will alter the dresses for you. but you need to pay the shipping fee back and forth.
3, color issues
As we all know, the different setting of the computer will alter the color of the picture shown on color chart in in my shop. the difference of the color is more or less exist. but, please do not worry, the difference is tiny.
if you are confident in that the color of the dress you received is really not the color you chose, please contact us, we will offer with you a reasonable resolution.
4, Overdue products
In some case, if we make your order reach you late, and make you miss the important day, you are eligible for a refund. Then you can send the dresses back, after we receive the dress and check the dress, we will arrange the refund.
Because of the problems above, you can submit the return or refund request to us within 15 days, including the explanation and photographs document which are related with the reason for your return or refund request.
After we accept your request, we will ask you to send the item back, when we receive it,your return and refund will be processed within 3-5 days.
After confirmed by our Professional designers, If the item is acceptable as a refund. We will arrange the payment within 2 days. if the item is not acceptable as a refund. we will contact you and send the item back to you.
Please read our policy carefully before your purchase, if you still have any other questions in your mind, please just feel free to email us.
Welcome to place the order with us, we will offer big discount for multiple items’ order and bulk order, No matter you are a retailer or wholesaler.
And we will try to offer with every customer our best quality items and best service.
Happy shopping!
