Payment |
- We accept PayPal payment ONLY.
- Please be sure your shipping address is correct. We will only follow your address listed at the PayPal payment for the shipment.
- Due to the secure reasons, we are not allowed the address change through email. We have no responsibility for shipping address provided.
- Payment must be received 7 days after auction ended. Please do not bid if you are not intending to buy. Unpaid dispute & negative feedback will be filed to eBay for non- payable bidders.
|
Shipping |
- We ship worldwide. Delivery time is around 5-15 business days to most countries by EMS express:
5-9 days to United Kingdom
6-10days to Australia
5-8 days to USA
7-10 days to most countries in Europe
9-14 days to Italy - Combined shipping?
Yes!! If you won more items at once, please contact us and we can give you extra discount on shipping!!! - If you needed ship by DHL&UPS,Each PCS Add USD30.00 We will arrange send by DHL&UPS,3-5days Can arrived USA United Kingdom, Australia, most countries in Europe.
|
Warranty & Return |
- All products have been checked and packaged in good condition before dispatch.
- the item is defective, please inform us within 30 days of receipt, we will replace a new one. No Refunds are offered.
- Buyers have to pay for the return cost and we will pay the cost for resend.
|
Customer Services |
- Please contact us through eBay link for any questons. We will reply you ASAP, if no response for you within 48hours, please check the spam in your mail box.
- Our system automatically returns feedback once it is left for us
- In order to provide you a better service, please treat the transaction fairly. Feedback is our life, before you leave a neutral or negative feedback, please do contact us to get a better solution. (It is impossible to drawback the evaluation in new ebay policy), because, we also consider a NEUTRAL feedback as a NEGATIVE feedback .
|
Contact Us |
- Please contact us with any comments, questions or suggestions that you may have, we will be happy to assist you and quickly reply.
- You can contact us by leaving us an eBay message, or email us. You can find our email address in you Winning Buyer Notification email.
- Our working schedule: (including hotline and online inquiry)
- UNITED STATES : PM 6:00~AM 2:00
- FRANCE: AM 2:00~ AM:10:00
- UK: AM 1:00~9:00
- SPAIN : AM 2:00~ AM:10:00
- GERMANY : AM 2:00~ AM:10:00
- AU: AM 12:00~ PM:8:00
|
