Smarter Shopping, Better Living!
SHIPPING & HANDLING:
A)The Free Shipping goods(in following 2.00kg) will be shipped By China Post.
B)The Free Shipping goods(more than 2.00KG) will be shipped By EMS.
C)If you want faster delivery, please select Expedited Shipping (DHL, FedEx, TNT, UPS, D2D).
D)For customers from Brazil, we suggest you to choose FedEx.
1.You may also be liable for customs fees, once the package reaches your country. You are responsible for these charges -We have no way of controlling or predicting them. Since these policies vary widely from country to country, you are advised to contact your local postal office for more information
2.Please note your Telephone when making payment. Telephone is must for international express shipping.
3.We strive our best to provide you the most reliable, affordable way of shipping service. But sometimes international delivery is highly depended on the courier company and local customs/duties. If you do not receive your item on time, please contact us immediately for further assistance. Thank you for your understanding.
4.We are unable to take any responsibility for any custom delay or tax. Because transit time is highly depended on Postal service.
Usually, the item will be sent out within 3 working days when payment cleared.
The shipping time is not guaranteed. Sometimes it may has a little delay, such as Customs check packages strictly
If your don't accept the shipping time , please don't bidding !!!
1. We must exchange the item(s) within 7 days after you received it if it is defective. Returns must have all original packaging and accessories.
2. Buyer is responsible for return shipping costs and we will make a replacement or credit depending on our inventory.
3. Unit(s) returned found non-defective will be returned at buyer's expenses. Shipping, handling, insurance fees are non-refundable.
4. Returns after this period will not be accepted.
All items sold by us are being described to the best of our abilities, as accurate as possible, and with utmost conscientiousness on our part.
However, to avoid any potential oversights, I respectfully request your assistance in helping us to make this a mutually satisfactory transaction by THOROUGHLY reviewing item description and photos, and asking all questions PRIOR TO BIDDING.
1.Do not hesitate to contact us anytime before and after your purchase. We are committed to your 100% customer satisfaction.
2.We can ready to assist you with any questions or concerns you might have before or after the purchase.
3.Our goal is to make sure you are a happy customer and pleasant shopping with us.
If you have any questions, our Customer Service staffs welcome you to email/talk us. We strive to answer all questions and resolve any problems as quickly as possible.
Business Hours: Monday-Friday 9:30-17:30 (HongKong Time GMT+8:00)
1.We try our best to reply to your emails as soon as possible, however, due to high volume of daily incoming emails and time zone difference, we may not be able to reply your emails immediately. Please allow 1 business days for us to response. If you do not receive any reply from us, please check your email ensuring your mailbox has not reached full size.
2.Due to some ISP SPAM filter settings, you may not be able to receive our replies; if you have problems receiving our emails, you may need to use a different email account to contact us.
3.Please give us the opportunity to resolve any problem. We understand the concerns and frustrations you might have, and will try our best to resolve the issues. Please email us before leaving any negative feedback.
4.We care about our valued customers, and will always try to help you. So if you have any problems, please e-mail us immediately.