- In normal,we would dispatch the cargo and offer the postage number within 24working hours once the payment is received by Escrow.
- If promotion day,we have many cargo need to delivery,maybe we will dispatch the cargo within 48 work hours.
-we only ship to confirmed order address.you order address MUST MATCH your Shipping address.
- After we dispatch the cargo,EMS,DHL,It usual take 1-3working days to update online, China Post Registered Air Mail need 2-3 working days.
-Maybe your order will incur additional import duties,taxes or other customs related charges.
- About Delivery time(For Reference Only)
Shipping Method Introduction
-China Post Ordinary Small Packet Plus: The most economical shipping method for orders less than $ 7, can reach 25 countries, delivery time is approximately 15-75 days, and the tracking information is available while the package is in china.
-China Post Registered Air Mail: Economical shipping method, can reach most countries, delivery time is 15-75 days, most parcels can be tracked.
-ePacket: Cost-effective commercial courier, but currently only reach United States, Australia, Canada, France, Britain, Russia. delivery time is about 7-15 days. Parcels -can be tracked.
-EMS / e-EMS/DHL: Standard commercial courier service, can reach most countries, but the freight is more expensive than air mail, Suitable for wholesale customers. delivery time is about 7-15 days. Parcels can be tracked.
-We want you to be totally confident about every order you place, so we have a 90day no-quibble returns policy to put your mind at ease.
Our returns policy, in a nutshell
- You can return anything for any reason, even if you just didn't like it, including if it's been opened, worn or used.
- We do ask that you pay for the return shipping unless the product is faulty, in this case, we'll send you a replacement at our costs
- You will get a replacement (if in stock) or full refund when we received the returns.
Contact our customer service via email or TradeManager to learn how to return.
- Discreet billing We ship our products in plain boxes or bubble pouches.
- We will like to assure you that any information given to us is very secure. All information at that point is only shown to our administrators who then use that information for ordering and verification purposes.
- Any information given to us is never sold, traded, loaned or shared with any third parties besides the issuing bank of the credit card used to purchase for verification purposes only.
We will provide positive feedback once payment is received,To foster a healthy Ali community,we hope you will do the same for us.We want you to understand that we value customer service tremendously.If you have any dissatisfaction,please give us the opportunity to resolve the problem before leave us a negative feedback.We are sure that there is always solution and we sure don't want a bad feedback to be where the transaction ends.