For Drop Shipping Only !
All products 2% discount , Except for promotional products
Returns replace/Refund service in 3days and repair service in 15days
without watermark picture support
New products arrived first notice.
Customization gift s support, such as cards, gifts to customers.
We are not responsible for delays caused by the customs,Import duties, taxes or other customs charges.
Please provide the proof of video if products have quality problem after receiving the parcel within 7 days,we could offer refund or replacement after confirming the problems,the freight charges we bear $15
please inform us the situation within 7 days after receiving the parcel if you get the wrong product or wrong version,we could offer 10% discount once confirmation,or offer full refund or replacement once get your returned parcel ,the freight charges will be on our company.
The product can’t work well with quality problem after receiving within 1 month,we could offer replacement if it’s new product,;for used products (with scratches)we offer maintenance or replace new one( customers need pay extra $60 for the outer shell and screen).we will bear the fee for returning product,and the charges for sending back to us will be on customer.
we provide free maintenance for all product within 1-6 months,we will bear the returning fee,or sending it out with new order;the charges for sending back to us will be on customer.
All accessories products will be fully inspected before shipment,warranty is one month, customer will pay if the time is due.
Promotion products only offer replacement and maintenance services, refund not accepted(except sending wrong products.
Artifica damages ( the screen dropped or broken etc) is out of free warranty,customers need pay freight and small parts cost,or we send it with the new order
Our Processing Time: ( starting from receiving the parcel)
(1) Maintenance service:within 15 days
(2) Replacement service: within 3 days
(3) Refund service: within 3 days