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Every keys will be checked twice before shipment , but it is still may damaged on the long delivery , pls do not make dispute or leave neutral or negative feedback , or it will leads buyer lost after sale service . Pls contact us with trade manager or letter , we will handle your concern asap .
We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns.
Track at http://www.17track.net/en 3 working days later after we update tracking number . Item are shipped within 4 business days once full payment is settled.If you can't get your items in time,please contact to us first,we will check and solve it for you soon.We will reply your mail within 48 hours normally. sometimes have a little delay due to the weekend or holiday.If you can't get our mail after 48 hours,please check your spam or contact to us with other mail address.
For China Post Ordinary Small Packet Plus Shipping Way orders . These orders can not be tracked , actually , it is not the fast or safe way , that is why it only can be used on orders cost below 5 dolor . this is not our suggested way , just an option . For these orders which may lost at delivery ( 1%-3% of total ) , we will not accept any dispute or any refund , our solution is below buyer makes new order and choose Aliepxress way or seller's own method ( China Post Registered Air Mail ) , we subtract 1.5 dolor of total cost . When you choose China Post Ordinary Small Packet Plus shipping way , that means you accept our rules .