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A. Before you buy:
Before you make the payment, please kindly read the following terms (A1~A8) and confirm all things are clear to you to avoid any dispute.
We hope to get more orders from you and establish long term business relationship with you. If you are satisfied with our product and our service, please leave us a positive feedback (5 stars), that will be greatly appreciated. But in case of any questions or problems, please feel free to contact us first instead of leaving your negative feedback or make your dispute, we will try our best to solve it to meet your satisfaction with both our products and our service.
Thanks again for your cooperation and your support.
A1. Shipping method:
We will use China Post Airmail (CPAM) delivery for this order. CPAM is the cheapest shipping delivery, but sometimes it might be very slow, so do be patient.
A2. Battery and lubricant oil problem:
Please note that any batteries or lubricant oils might be taken out as they cannot pass the safety inspection in any airport in China.
A3. Colour Problem:
We will try our best to supply you with the same color as your request.
But in case the color which you want is out of stock, some other color might be sent.
A4. Custom clearance problem:
1. We will use low value invoice (less than $10 USD) for each order for easy customs clearance and low import duties for you.
2. From our experience, sex toy is not allowed in some countries, especially those Musilim countries, please make sure you can clear them before you make the payment.
In case your order is blocked by your local customs, we can do nothing to help you too.
We hope you will not ask for refund and will not leave dispute for this deal in case of this situation.
You can pay via aliexpress Escrow, or pay by your credit card.
In case you cannot do this, we also accept Western Union, Bank Transfer, MoneyGram, please just contact us.
A6. When to ship your order:
* Normally the next day when your payment is cleared. Sometimes might be a little delay due to the weekend or public holidays.
* In case what you order is out of stock, we will try to send your order within 5 days.
* Will let you know the tracking number soon after we get it.
A7. Guarantee & Refund Policy:
To be frank, as some products are with very cheap price, so just normal quality. If you want a top quality one, please feel free to contact us, then we will let you know which one you should choose.
In case there is any defective such as broken or damage, please feel free to contact us first instead of leaving your negative feedback or make your dispute, we will try our best to solve it to meet your satisfaction with both our products and our service. You will be asked to return the order to us to get the refund or a replacement or you are just asked to send us photos to double check here and no need to send it back, so contact us first.
1. Asking for refund:
* before you return the order, make sure the goods are well-packed.
* please make the return within 3 working days after you sign the receipt.
* we will make the refund within 3 working days after we get the returned package.
* please note shipping charge will not be returned, and you will be asked to pay for the returning money transfer fee.
2. Asking for replacements:
* kindly let me know which item you want as the replacement.
* we will send the replacements within 3 working days after we get the returned package.
1. We will use descriptions as "plastic rods/rings" "Toys gift" when showing on the commercial invoice. Not any words of "sex" or "sex toys" are shown either on the invoice or on the mail box.
2. We are committed to protecting your privacy. We will not e-mail you in the future unless you have given us your consent. We will not pass your e-mail address to other trusted traders unless you agree. The personal information which we hold will be held securely in accordance with our internal security policy