Hello dear friends! Welcome to our store!We will try our best to serve you faithfully!
A: Working Hours:
1. Our working hours is 08:00-17:00 Monday-Saturday in Beijing time zone.
2. Because of the time equation in different countries, maybe we can not reply your message and solve your problem immediately. Please be patient.
B: Place an order:
1. You can choose the color, size and quantity in the options. If there is no option on the page, you can remark it under the order or contact us in a message. Without the remark or the message, we will send you in Random color or size.
2. If you want more than 2 kinds of products, you should add the products in the cart after choosing the options then add another kind of product, and submit the order at the last time.
3. If you want a large quantity of products, you should consult us before you place the order, and we will calculate the goods and transport costs and give you a appropriate discount and free shipping via EMS or DHL, then you can place the order and Choose Shipping Method of EMS or DHL, you could make the payment after we change the price.
1. All the products are free shipping via China Post Air Mail to most of countries, but you should pay for appropriate subsidy to some remote countries.
2. The China Post Air Mail can only send the parcel less than 2KG, we will send in another parcel if your products is more than 2KG,you will get 2 or more tracking numbers.
3. The China Post Air Mail needs 15-60 days to ship, you can track it with the tracking number on the web of http://www.17track.net/index_en.shtml Please be patient. Due to shipping delays, you should advance to ask us to extend delivery date by some days to keep the order under the protection.
D: Confirm Receipt And Dispute:
1. After you pick the parcel up, you should lick to confirm receipt and leave a feedback with 5 stars if you feel the item is excellent, then the order will be finished. We hope you will introduce our store and products to your friends, We would be grateful!
2. If the parcel is broken, or the quantity is not match, even you get the wrong product, you can open a dispute and upload the pictures of the parcel, we will contact to refund or send you another parcel. We will try our best to serve you faithfully!