1. Payment must be made within 3 days of order. All major credit cards are accepted through secure payment processor ESCROW.
2. If you want to pay directly to us, Pls contact us for details.
3. We just ship to the default address in your Alipay, if you need to do the dropshipping, Pls inform us.
4. If you can't checkout immediately after auction close, please wait for a few minutes and retry Payments which must be completed within 3 days.
1. In normal, we would dispatch the cargo and offer the postage number within 3 work days once the payment is received by Escrow.
2. If promotion day, we have many cargo need to delivery, maybe we will dispatch the cargo within 7-10 work days.
3. If you need the individual color/size of products, we need confirm the color/size to you whether have stock or not, so pls contact us before you make payment.
4. Tracking Number: After we dispatch the cargo, EMS,UPS,DHL,it usually takes 1-2 working days to update the par online, china post air mail need 2-3 working days.
5. SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.
6. If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply.
1. When you received the goods, you have 7 days to contact us and 30 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. There are NO EXCEPTIONS! Shipping cost is bear by buyer.
2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your po#.
3. We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancel the transaction from aliexpress. OR, you may choose to have a replacement.
4. We will bear all the shipping cost if the product(s) is (are) not as advertised.
1. We provide 12 months Manufacturer`s limited Warranty for defective items (excluding items damaged and/or misused after receipt). and 3 months warranty for accessories.
2. Defective items MUST BE reported and returned within the warranty period (and in the original packaging, if possible). You must tell us what the defect is and give us your order number. WE DO NOT REPAIR OR REPLACE ITEMS WITH AN EXPIRED WARRANTY.
You agree to all of the above-listed policies upon ordering on aliexpress!
We work passionately to ensure that you get 100% satisfaction! And your feedback is extremely important to us. Pls contact us BEFORE you give us neutral or negative feedback, so that we can satisfactorily solve your concerns. It is impossible to address issues if we do not know about them!
Welcome to MyTea
Tea online store based in China
Safe & Conveninet Shopping
Diverse payment options
Attentively support customers on every aspect
Ships via registered mail to over 200 countries around the world
Various shipping methods