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Apologize Letter

Dear Buyers,

Please accept my sincere apology for the delayed shipment and late feedback in the last serval months.I was not in the office and come back to hometown to take care my monther due to my monther's ill .missed many buyers orders and massage, Even delayed many packages,Sorry again for the inconvenience caused and i feel embarrassed by my oversight.

Now everything goes on well ,I come back .Will offer 15% off for any items for old customers in the next two month ! So please accept our sincerity and give us a chance to do somthing for u .

Hereby thanks very much for your continued support, you witness our every step grouth. We will continue use our action and hundred percent growth to make our highest standards service. We are on this road! Thanks for you!

Yours sincerely


Sales Department Manager


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