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Guangdong China (Mainland)
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Shipping

Free Shipping all over the world: All of the items we are selling is free shipping, and our default courier is EMS/DHL/Fedex, which will be different according to differenct countries. E.g., for Rusia, we always ship by EMS, and for European, it is always DHL, and Fedex for Canada and USA. 

Returns

Returns accepted if product not as described, buyer pays return shipping; or keep the product & agree refund with seller.

Warranty polity

All of our items will carry one year warranty, below are the detail policy. 

Circumstances not compatible with our warranty policy

Product damaged by customers because wrong operation or not follow the user manual.

Product damaged for commercial use.

Customers tear down the unit trying to fix the faulty parts themselves.

Technical support & customer service

We will provide free of charge software updated as per customers’ requirement.

We will answer all of the technical issues within 24 hours after we receive the technical questions from customers, and we will come back with customers problem solved schedule within 48 hours and follow up properly by specialists. 

 

FAQ

All of the FAQs regarding the items we are currently selling, you may find the answer at below link. If you can't, please do not hesitate to email as to info@yixu-elec.com.cn

http://www.yixu-elec.com.cn/en/index.aspx?lanmuid=77&sublanmuid=672

 

Store Categories

Service Center

Home Automation Expert

YIXU Industrial CO., LTD-Your home automation expert, here you can find everything you need for you Home Automatio. 

What is Home Automation
Home Automation could be as simple as installing a programmable thermostat or occupancy sensor, or as sophisticated as setting up a network to enable centralized control of your entire home. The aim is to simplify your life and help you live comfortably by automating everyday tasks and giving you remote access to your home when you're away. For details, please refer to: 
http://www.yixu-elec.com.cn/en/index.aspx?lanmuid=72&sublanmuid=634&id=482

Production Line

Android Media Station
Brand: Pan Ocean
Android TV box
Brand: Alljoy
For detail information, please refer to 
http://www.yixu-elec.com.cn/en/index.aspx

Contact Information

CTC: Fiona.Law

Email: fiona@yixu-elec.com.cn
          fiona@pan-ocean.com.cn
Cell:+86-139 2343 4855
Tel: +86-755-2997 1938 
Fax: +86-755-2997 1380 

Factory address: building A1, Yinfeng industrial Park, NanChang Street, Hangcheng Road, GuSu of Xixiang, Baoan district, Shenzhen, China.Zip code: 518126

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