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Zhejiang China (Mainland)
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FAQ - Frequently Asked Questions

About Our Oil Paintings :

 _Are your oil paintings hand-painted?

 Yes, every oil painting of ours is 100% hand painted one brushstroke at a time by one of our experienced artists!

 _Do you have a guarantee and return policy?

 Yes, we offer a 30 day money back satisfaction guarantee on your oil paintings, so there is no risk or headaches for you. If for any reason, you are not completely satisfied, you may return your oil paintings.

_How can you sell your oil paintings at these low prices?

We feel art should be affordable to everyone. With us you can buy direct at wholesale prices with no middleman and no obscene gallery mark up. We have a high volume purchasing power, low overhead, non-brick and mortars approach. This includes low overhead and a high volume purchasing power, so we are able to pass the savings onto our customers.

_How are your oil paintings painted?

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_Can you reproduce paintings from my picture?  

Yes, we can reproduce an oil painting from any clear picture or photograph. You can contact us with the name of the artist and image, contact us online directly, the image that you would like replicated. 
_Customization & Reproduction 
 To order our painting in other size/style;
 To convert your favorite photo into high quality oil painting on canvas;
 To reproduce or customize any painting;
We will create a special buy-it-now listing for your order Please leave message to us,we will reply you within 12hours
_How we packing? 
No frame painting:  rolled as a tube.
Stretched frame:  Packing with standard export carton.
_What is our shipment? 
When you place an order,please choose a shipping method and pay for the order.We will send the items within 5 days once your payment is completed. 
_When I can get my product? 
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Processing Time :5-8days
Shipping time:China Post Air:  12-30 days(USA:13-18days normally).
FedEX:  3-7 days.
EMS:  7-10 days.
We will give you the tracking number after shipment.

_What forms of payment do you accept?

we can accept Escrow payment (fast, easy and safe) and Paypal.

Credit Card (all kinds of credit card ),Moneybookers and Bank Transfer.

_Feedback

Your positive feedback will make us go further. We do our best to supply the high quality painting , and thank you for leaving positive feedback. We hope this order is the start of our nice cooperation and long time friendship. 

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