GB Jewelry Studio Store No.511316
Location
Zhejiang China (Mainland)
Contact Seller
Contact Now
Home > Store Home

Urgent message

Due to an air plane was burnning in Pudong Airpor(PVG) Shanghai recently, lots of packages(except doucuments type) shipped by China Post Air Mail now are stranded. We hope our customers who picked CPAM as his/her order's shipping way could have good patience on the waiting of receiving packages. At the sam time, we are hardly trying to arrange new airports for new orders with the efforts of our forwarder's. When things retrn to normal, we will remove this message. Thanks all.

1. Q: what is your Minimun order ?  

A: There is no min-order, providing free shipping by China Post Air Mail to all countries. After the shipping, we will provide tracking number asap. Normally CPAM will cost about 15-60 workdays to your house.

2. Q: When can I get Express shipping service?   

A: When your order is more than 120 usd, please choose "china post" free shipping firstly, pay it directly. After you paid, we will arrange  FEDEX, UPS, DHL,or EMS ... these express way to send your order to you., which only takes 6-14 days on the way to your house.

3. Q: Do you accept dropping shipping?

A: We provide drop shipping, your order will be sent to your customers directly without any information on us .

4.Q: Do I need to pay extra tax?

A: We could declare the parcel as gifts and much smaller value, so you needn't  to pay extra tax or just a smaller tax. 

5. Q: Could you provide more discount ?

A: The price on our website are the true price, most of them almost cheapest on the Aliexpress. Please don’t ask us for more discount, we will not reply and don’t provide extra discount.

6. Q: All of your products are in stock, can I buy now? 

A: General, all of our products are in stocks, so you can buy and pay directly. But sometimes, if we have no them in stocks,  we will let you know before we shipping, then you can make a changeing or cancellation

7. Q: What is the process time? 

A: After you paying , we will start to process the order and try to send out to you within 2-3 days. Some big orders may need more days, hoping you can understand this point.

8. Q: If I found the products are damaged or can't trace my order, what can I do?

A: Don't worry. If you found  quality problem or damaged products, or if the parcel was lost, please contact with us first, instead of going to open  a dispute. We will give you partial refund or full refund or just resend the replacement to you asap.

 

Store Categories

Service Center

01

Customer Service Working Time:

From Monday to Saturday  

Beijing Time  8:00 --- 19:30  
 
New York Time 20:00 --- 7:30  
London Time  1:00 --- 12:30  
 
Moscow Time  4:00 --- 15:30  
 
Brasilia Time  21:00 --- 8:30

 

Top selling