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Shop Policy

Dear all buyers, our good  friends!

 

Thanks for your looking into our shop. Below is our shop policy: 

1/ Combined shipping: We do combined shipping here, if you buy many items in our shop once, please contact us to making combined shipping to save shipping cost. 

2/ Processing time: Normally we will ship the goods within 2-5 working days after the payment is received, if need more processing time, we will send you message to inform you 

3/ Shipment method: Sometimes we will change the shipment method to get the best delivery time for buyers, because different shipment has ites own advantages for different countries, for example ePacket is great for US buyers, China Post Air Mail is the best shipment method for Russia ... 

4/ Delivery time: For delivery time, we really need the understandings from buyers,  most of orders are shipped via CPAM which sometimes it is very fast, sometimes the delay really happen, and we have no way to speed it once the parcel is on the way to destination countries. To consider the protection for buyer, we can extend the delivery time to guarantee the buyers receive it within 60 working days. if the package failed to arrive within 60 working days, we will refund or resend. 

5/ Promotion Activities: Free Express shipping for  the order amount of usd200.00 once is always valid. In addition, we will offer discount 5% - 40% from time to time, please kindly give your eyes to our shop timely. 

6/ Feedback: please kindly give us positive feedback if you are satisfied with our goods and our service. if not, please kindly contact us to solve the problem if you are not happy with before making negative feedback. We believe we always can find the perfect solution to the problems ! 

7/ Payments:  At moment, we only accept Alipay. 

 

 

Thanks for your looking and your kind attention 

Best Regards

Frances