NO.1 Lucky Dog Shop Store No.634206
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For Russian customers, please provide your full name, otherwise you will not receive your items because of the new postal policy. For Northern European and Swedish customers,please also provide your full name to make sure you can receive the items successfully.
All of the items are shipped with tracking number and trackable when choosing China post, but you should know that the tracking information of Hong Kong Post is more complete than China post air mail. For most cases, you will receive your items in 15-45 days if choosing China post or Hong Kong post. The transit time varies for different countries. Some countries tend to be less than 20 days and some tend to be more than 30 days. Hong Kong Post is a little faster than China Post. However, for a very few cases, it may take more than 50 days.So if you have not received your items or cannot find out any tracking information after a long time, please contact us rather than opening a dispute instantly. We will reply to you within 24 hours and try our best to find out the reasons and solve the slow delivery problems for you. Thanks!
If you are satisfied with our products and services, please leave a positive feedback.
If you are not happy with our products and services, please contact us before you submit a negative feedback. Your feedback will be highly appreciated and it will help us to serve you better. It won’t take you long time to do this.


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